Question about Audiovox 8910 Cellular Phone

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"User Data Is Being Restore..."

One night my phone turned off. I assumed it was due to a dead battery, but when I turned it on, I got a message that said "User Data Is Being Restore..." and then it shut itself off again. Now it is restarting and shutting down every few minutes, but I can't even get to the welcome screen! Anyone know what I can do? My service provider is Alltel, but I took it there and they said that they didn't know anything about this problem!

Posted by Dawn Nolan on

  • 2 more comments 
  • zipperhead Dec 17, 2007

    can't add anything to the post, same thing.

  • brokencell Jan 24, 2008

    I've Got the exact some problem. Its really annoying. If anyone knows anything I really would like to fix my phone. I am willing to reset it and lose everything if neccesary.

  • Anonymous Jan 26, 2008

    My Audiovox was working fine till one day I turned it on and got the same msg. not sure what to do

  • Anonymous Sep 01, 2008

    battery went dead while on phone or so I thought and all it says now is user data being resto..... (4)



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Ok - been researching this for a year or so - Apparently this is likely to happen if you delete something on the phone like contacts or messages or apps etc. and the phone doesn't have the memory available to handle the process... there is also some data that is added or moved during the shutdown process, so even if it looks ok to go, there might actually be a problem on restart. Not quite a solution, but at least an answer... It would appear from all sources that recovery from this is not possible - I have not found anyone who successfully even reflashed it with original software.

This is my 8th 8915 which is also prone to this - and it fits exactly with the pattern of destruction. I actually was avoiding deleting items via data cable b/c someone advised me that would be bad... turns out to be just the opposite! So watch your memory limits when adding contacts and apps with this phone.

My guess is that this is applicable to the entire family of pantech pn-200,212,215,300 .utstarcom 7025/7075.audiovox 8610, 8900, 8912, 8915, 8920, etc, that were similar

Posted on Feb 25, 2009



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Since several years have passed, just thought I'd ask again if anyone ever discovered a solution to the Audiovox 8910 (Verizon) going into the lock up power cycle mode where it displays message, "Please wait, User data is being restore....". Verizon store can't (won't) help since their reflash system no longer contains firmware for this phone.

Posted on Jan 31, 2011



I called Audovox with the same problem and was told it had to go in for service.

Posted on Aug 03, 2007

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