Question about Logitech QuickCam Communicate STX Personal Web Camera

2 Answers

How will i troubleshoot my cam?

I have a Logitech QuickCam Communicate STX its in good condition until one day its not working anymore... its video output is completely black.. on my ym the webcam says broadcasting but there's no output, its black... i tried re-installing the software but still it does not fix the problem.. how will i troubleshoot it? where can i find the test mode?

Posted by kyle boco on

  • crazyk Nov 16, 2007

    the video output is black.

  • Anonymous Jan 23, 2008

    video output is black, sound is ok

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Anonymous

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My cam says no vidio capture how do i fix it worked before

Posted on Feb 25, 2008

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Perry Mellott

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Go to Start then to your programs and look for the Logictech program and go uder settings,there you should be able to test it ttech

Posted on Aug 01, 2007

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I can't video call on skype with my quickcam communicate Mp s5500


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Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

Jan 10, 2009 | Logitech Quickcam Chat Webcam

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