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Just set the ringing volume to off.
You can choose from four ringer volume settings (off, low, medium, and high) separately on each handset or the base.
With the phone in standby, press or on the handset or VOLUME or VOLUME on the base. The handset or base sounds the ringer at that level. Use on the handset or VOLUME on the base to make the ringer volume louder. Use on the handset or VOLUME on the base to make it softer or turn it completely off.
Note: If you set the ringer volume to Off, the handset or base won't ring. Other handsets or base will ring according to their individual settings
Maybe a mute button is on...volume setting all the way down....? Try calling you number from another phone..See if anything lights up. Bent connection pin in phone base.Try another cord. Trying to help.
This speakerphone is a separate speaker from the handset speaker, so if you can't hear through the handset and you have ensured that the volume in your profile is set up to max, then I would have to say there is something wrong with the handset speaker.
This sounds like the speaker in your handset which transmits sound to your ear is either faulty or turned down. Check the volume on your handset is set to max.
If the speaker in the handset is faulty - to trouble shoot this try using a handsfree kit which plugs in to the bottom of the phone and if the ear piece works correclty on a call through the handsfree eairpiece then your phone may have a fault.