SOURCE: fax series 920, can receive but not send faxes, error code 344*
Do you have or are you sending a fax to a party that has a DIGITAL PHONE SERVICE?
SOURCE: Error 344- Fax Function
Comm Error 344 is: (Note that this is on the receivers end)
The remote machine has failed to
respond to a fax command from the
product because the connection is
interrupted.
The remote user has pressed the
Stop button while the remote machine
was receiving.
Under rare conditions, incompatibility
between the two machines can cause
the remote machine to simply
abandon the call.
This website will show you what the error codes are.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00062808#A5
SOURCE: When I fax I get an error message 344* What does
Solutions
SOURCE: HELP ERROR 344
Welcome to FixYa!
There are 4 reasons for Error 344 to occur when sending or receiving afax.
1. The remote machine failed to respond to a fax command from the local machinebecause the connection was interrupted. These errors can occur if the phonelines in the area to be faxed are old or there is noise (static on the phoneline). Other reasons can include power outages and other power-relatedproblems.
2. The call-waiting service can cause this error. The click, heard for anincoming call, is actually a momentary disconnect of the line.
3. The remote user pressed the Stop key while the reception was in progress.
4. Under rare conditions, incompatibility between the two machines might causethe remote machine to abandon the call.
Solution 1
Try to send a fax at a different time when telephone line conditions haveimproved.
Souliton 2
Try sending at a lower transmission speed.
Keep me posted and thank you for using FixYa!
Jas247
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