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Dwm-3900 wont play dvd's

I bought my sanyo home theater system used, but it wont play dvd's (bad disk is replyed), I can play music cd's just fine though. Any sujestions

Posted by Sean Gandy on

  • Sean Gandy Jan 18, 2008

    Makikichris I did what you had said, but I am still having the same problem. When I put a DVD in the unit winds up and runs for about 1 minute while its reading the DVD but stops with a Disk Error reply. please advise.

  • Chanta Mar 19, 2008

    Mine has done that since the day I bought it. Does anyone answer these or is it just a place for the poor suckers that bought this piece of junk to complain?
    Please Advise
    Melissa Hernandez

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Mine did the same thing for any media, DVDs or CDs. I took off the cover and when it started to spin which was very slowly, i took my finger and spun it fast and viola, it works fine. So i would assume that the motor is not putting out enough to spin from a dead still.

Posted on Aug 16, 2008

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Because you have limited knowledge of your products history, first ensure that your Country Code is set correctly. Using your remote, access your User Menu/Setup > Country Code > U S > Memory > Setup. I am assuming that you are in the US, and are trying to view Region 1 DVD's. Please update for further instructions if the above doesn't solve your problem....good luck.

Posted on Aug 01, 2007

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