Canon PIXMA MP470 All-in-One Printer Logo
Posted on Feb 01, 2009
Answered by a Fixya Expert

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Hello my printer mp470 keep saying error paper output slot the paper is jammed clear the paper nad press ok i did all that and its still saying the same message do you have a phone number that i can call

  • alewis1708 Feb 01, 2009

    now its saying error code 5100

  • dtorres10 May 23, 2009

    Im having the same problem. There is absolutely nothing stuck in there but it wont feed the paper through. This printer is a piece of junk.

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  • Posted on Mar 21, 2009
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After reading ajkill's solution I was initially annoyed to discover that the "form feed" bottom does not exist on my MP470, in fact I couldn't find any sort of feed button at all. But reading on I decided to try his suggesting of trying to force feed an envelope through (i used one of those 4x6 vanilla envelopes) It wouldn't go through at all. When I went to pull it out to try to feed it through the reverse way out popped this button that was stuck in there causing the jam. Don't ask me how a button ended up in there all I know is my printer works again.

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  • Posted on Feb 01, 2009
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Please follow the instruction given below ...
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Related Questions:

1helpful
1answer
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Canon printer says error paper output slot

Hello there Ok try this it may work for you.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

Canon mp470 keeps telling me there is a paper jam

Hello my friend,first thing we are going to check is if its a jam inside from a foreign object.So
  1. Power the printer off.

  2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder.
  3. Open the scanning unit (printer cover) and confirm that there is not any foreign material in the printer.
  4. Close the scanning unit (printer cover).
  5. Power the printer on and confirm that the printer operates normally.
But in this procedure be very careful and don't push hard anything!



1helpful
1answer

Error paper output slot. the paper is jammed clear

Try this...With te printer off line, press the paper feed button making sure thre is paper in both feed trays. Once it print, a blank page go in and change back t your desired papper source. Hope that helps, please let me know.

Ash
0helpful
2answers

Paper is not jammed, however the error screen comes up everytime with the comments.... paper output slot the paper is jammed. clear the paper and press ok. press ok and it goes back to the same screen. ...

try to check inside your printer some small torn papers must have been left inside the mechanism of the printer and that it can detect that is why it keeps prompting a window saying it is jammed.
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