The USB port is loose in the case. Although I can reach it and plug in the cable, the unit does not work either because the cable is not going in all the way or the port is no longer connected inside the case. What tool is used to open the case so I can check this - allen wrench? torx screwdriver? what size? Thanks for your help.
If the USB port is loose, that means that the port has come of the circuit board. This happened to a friend of mines, his son did not look which way to orient the usb plug and used brute force.
It will need to go back to Garmin for repair unless you are or know of an excellent solderer as the conenctions are minute.
The case needs a TORX 6 screwdriver.
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If your computer indicates that there's no USB connection to the machine, and therefore the Futura program refuses to start, there are several possibilities. The most likely is your cable is bad, although I have had USB cables that worked fine elsewhere, but didn't on the machine. Try switching the cable you're using with your printer cable.
Sometimes if you originally installed it using one USB port, it doesn't want to work if another port is used. Although I have not had that problem on this line of Futuras, others have. Try switching the port you're using.
Another possibility is the USB plug on the machine doesn't "seat" very well. That's true of all the Futuras. Make sure that the plug is sitting squarely in the machine. Personally, I tape the plug in using masking tape, then plug and unplug it from the computer side.
Try wiggling the recharging cable (when it's plugged into the unit) or pop out the memory card if you've added on. I bought one (big mistake)- the recharging cable part that sticks into the usb port on the unit is so sloppy loose I have to prop it so it doesn't fall out from any vibrations..
Well, the only thing I can think of here that is worth checking, is that it's possible the power cable from your USB hub (internal) has potentially walked its way out of the connector on the motherboard. You may want to open the case of your desktop and see if you can follow the cables from the USB ports and see where they plug in on the motherboard and reseat the power. Also make sure the other end is connected properly on the USB port side as well. If the computer is still under warranty, take it to the manufacturer, because opening the case will usually void your warranty.
You could try removing the drivers in Windows and having plug and play reload them.....but if they are showing no power I would doubt that is your problem. Good Luck
behind the unit where the connection wires are, is a black cable that has a usb plug in the end of it.
although to play ipods in the unit, pioneer recommend using the CD-iU50 adapter cable. a normal ipod cable may work with certain ipods so i would try that first. I am pretty certain that it just wont charge certain ones. if you bought the unit new it should have had a usb extender cable included in the box.
to access the cable you will need to remove the source unit to plug in your ipod cable.
i hope i have helped you and please dont forget to rate.
The cable you need depends on the unit. I am not aware of a C171a model from Epson. I have seen it listed as a version of the RX500. In that case you need a USB cable with A/B male ends.
Otherwise, most printers (from about 1997 on) will use a USB cable. This has two male ends - a square end goes into the printer and a rectangular end that goes to the computer (called A/B). For older printers (there may be multiple ports or just one), you may see a parallel port (the cable has a wide rectangular plug on both sides with 36 pins) or serial port (the cable may have DB9 (9 pin), DB25 (25 pin) or both). Often it is called a RS-232 port. For a parallel port connection, you would need one that is designed for scanners and bi-directional communication (USB to parallel adapters are available to connect this to a new computer but you still need the bi-directional version). Similarly, USB to serial adapters are available.
Generally you can tell what cable you need by looking at the back of the unit where the ports are. (Although some all-in ones have the USB cables in other places - routed through the side of the unit but the plug is near where the ink cartridges go.) Then the size and pin counts for parallel or serial tell you what cable to get. There is usually a symbol indicating the cable type as well near each port. USB cables are usually indicated by a tree like symbol with curved branches.
The unit either automatically goes into USB Mass Storage Mode or displays USB Mass Storage Mode as an option on the screen.
Note: If your computer still does not detect the unit, make sure that you plug the USB cable directly into the computer USB port and not the USB hub. If the cable is already plugged directly into the computer, try plugging it into a different port.
Also, in some cases the operating system does not support the device. Try upgrading it to the next higher level. In most of the cases windows Xp service pack 2 does not recognise this Garmin device. Try upgrading it to service pack 3.
If you are still experiencing the problem then you will need to contact Garmin for repair.
Thanks for using Fixya.
Good Luck and have a nice day.
My condolences. I would suggest you plug the unit in to your computer's USB port using an appropriate data cable (in case you no longer have the Garmin data cable, there are lots of devices, including cameras, that use such a cable with the large USB plug at one end and the mini-USB at the other). That would give you a handle on where the fault lies -- in the auto charger cable itself vs the nuvi's socket. If the nuvi charges from your computer, you're halfway home; if not, I suspect the cost of repairing the nuvi's USB jack could exceed the cost of a replacement unit.
USB connectors are too fragile for the constant in-out service they get. But I have solved the problem, at least for standard Type A. The plug end (its steel case slips into the port end's steel case) is functionally female; it accepts the 4-pin tongue of the port and squeezes it between the 4-pin tongue of the plug end and the steel case of the plug end. So when the plastic tongues wear down, the squeeze isn't tight enough. Solution: take a small vise-grips and make the plug's steel case a little thinner, like a weight on a grilled cheese sandwich you're making. Then when you plug it in, it will resist a bit and feel tighter. And it will now work!
I had the same issue. I would plug it in and it would recognize the device then it would disappear.
What I did to solve the problem was to first turn on my Gamin 200w. After it was finished loading maps then I plugged in in to the usb port. My machine recognized the device without any problems. I am running Windows Vista Home Premium. Hope that helps.
I went to Garmin's driver download site (http://www8.garmin.com/support/download_details.jsp?id=591) and got the latest USB driver (2.2.1) for the 60C. (Although, it appears that that driver pertains to all Garmin products, not just the GPSmap series or the 60C.) Installation instructions are pretty much standard for Windows drivers, so it's easy.
That: a) Garmin requires special USB drivers for their product is finicky (most USB-connectable products just connect automatically using Windows' generic USB driver), and b) my unit -- which had always worked just fine, and suddenly stopped connecting out of the blue -- remains a mystery. Nonetheless, a driver upgrade was the final step that I needed. (Although, I also swapped USB cables and upgraded MapSource, too, so maybe it's some combination of those things.)