The USB port is loose in the case. Although I can reach it and plug in the cable, the unit does not work either because the cable is not going in all the way or the port is no longer connected inside the case. What tool is used to open the case so I can check this - allen wrench? torx screwdriver? what size? Thanks for your help.
If the USB port is loose, that means that the port has come of the circuit board. This happened to a friend of mines, his son did not look which way to orient the usb plug and used brute force. It will need to go back to Garmin for repair unless you are or know of an excellent solderer as the conenctions are minute. The case needs a TORX 6 screwdriver.
These guys are really good at fixing a loose USB. Check them out. Good luck.
www.nabilselectronics.com
356 views
Usually answered in minutes!
I have experienced this problem twice now. The USB port becomes detached from the circuit board. Both times Garmin has fixed it without charge. First time unit was still under warranty, second time they seem to agree that is was a defect in the design since it happened twice.
I have had the same problem with my garmin streetpilot i2, garmin fixed it the first time but now they want me to pay 89 dollars to get it fixed out of warranty.
How do you get the case apart, once you get the 4 screws out.
Garmin Street Pilot i2 gps - the connection has become dislodged inside the unit so I am unable to connect the charger. unit will not turn on.
It's out of warranty. wondering the cost of repair and if worth it.
×