There is a twist off cap in the door of the washer, which I filled with the soap, but the soap remained in there after cycle. Also I couldn't locate the dispenser for the jet dry, there is another spot beside the twist off cap, which is where I put it, didn't seem right, though.
SOURCE: Dry Dishwasher Soap Still in dispenser after wash.
so here it is...
get a screw driver (you may need a "star" head driver as well), get in there and take out all that you can and clean it (it all comes out pretty easily)...you will find a lot of undisolved soap and hard water build up...rinse it, scrape it, vacuum it...just get out as much as you can...keep note of how you took it apart so you can put it back together...then put 1/2 to a whole gallon of vinegar in and run a cycle (hi-temp if you have that option)...if it was like mine most of your sprayers were gummed up and the water just wasn't moving through the machine...
to avoid this problem...use half of what you have been using of your detergent...and only fill the "pre rinse" section if you are doing pots and pans....and then only fill that half way as well.
after that run a few cups of vinegar through on an empty cycle once a month...
whole job (not including the wash cycle) 1.5 hours...
SOURCE: Whirlpool Gold Quiet Partner IV issue with soap dispenser
This happened to me as well. I think I solved the problem. It started when I first lowered the top rack. In doing so, the door doesn't open all the way. It also won't open all the way if your cutlery rack is in the front and you've put large utensils like a spatula. Consequently, detergent dried under the latch and it wouldn't firmly catch. For months I put up with it never emptying completely. The other day I took a tooth brush and very hot water and cleaned under the latch. After, I could feel a difference in the way the latch operated (with greater pop on opening). So far its been doing fine. Hope this helps.
Denise
Hi,
The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.
Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.
Dishwasher Residue and Film on Dishes
heatman101
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