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Question about Samsung SGH-X830 Cellular Phone

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MP3 Samsung SGH-X830 mobile phone

Can anybody help me with unsupported files on my mp3 phone.I have 55 tracks in my music file yet mp3 screen says there are 1300 tracks.they seem to be the 55tracks I have, duplicated x20.only the 55 will play,the rest say UNSUPPORTED FILE.Have tried deleting music file but it only deletes the 55 and says FILE EMPTY,yet when you put MP3 back on it still says 1300 tracks. Any ideas??

Posted by Amy Jenkins on

  • 1 more comment 
  • Amy Jenkins Aug 01, 2007

    Thanks for all the help youre giving me. I really do appreciate it. Amy.

  • Anonymous Nov 03, 2007

    i Have th same problem HELP!!

  • Anonymous Oct 28, 2008

    wen i go to play music it says unsupporte file and the same with pichers and vids


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  • 1 Answer

Type in *2767*6263# then let ur 4n start up again . this should fix it.

Posted on Nov 05, 2007

  • 1 more comment 
  • Anonymous Feb 02, 2013

    where do we type that numbers? and what do you mean about that 4n?

  • Anonymous Feb 02, 2013

    where do we type that numbers and what do you mean about that 4n?

  • Anonymous Feb 02, 2013

    you mean 4n is phone ?



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  • 133 Answers

If they are burned tracks they r probably being split whe you download them just so you cant play them unless they were actually purchased. try to email it to your phone thru your computer.

Posted on Jul 31, 2007

  • Anonymous Aug 01, 2007

    Microsoft Media Player 10 must be used for most tracks, so you have to get it and download it to your phone.
    here is a link to the support site. I cant really go much further without knowing what carrier your using and such.

  • Anonymous Aug 01, 2007

    as for deleting files

    Go to File Explorer by pressing Start
    Select Programs
    Select the File Explorer icon
    Locate the MP3 file to delete.
    Tap and hold, select Delete.


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Related Questions:


Samsung SGH-X830

try to reformat your memory card or reset the phone.

Unsupported file format

You phone will only support certain file formats.
Go to Samsung and get the manual Click Here
The owners manual will tell you what music files, video files, picture files are supported by the software.
Then you may have to convert your files to work in your phone.
Let me know if this helped by rating the post...Thanks


Thank you so much sr_khanjewel - it really worked!
And after hours of reading the manual without success.
Thank you.

Doesn't ring at all

My phone wont play music it ceeps saying unsupported file it is
a samsung sgh-x830

Samsung x830

rdyas - let's hope that u are using .mp3 music files and jpeg,.jpg files for the photos.

karlimac, - use this code *2767*3855#

Samsung x830 mobile phone

can you tell me amount of this model no sgh-x830 ?

Cant play songs on x830

Hard reset your phone, type in


this will reset EVERYTHING on your phone and delete items stored on your phone (i.e. music, pictures, sounds, etc). note: not items on simcard

When i try to play my mp3 songs on my x830 it says "unsupported file"

if the songs are from itunes (m4a format) then they wont play the fone doesnt play that type. if its not itunes then i dont have a clue

Photos and music won't load

Enter the code *2767*6263#
It will definitely do the job, I've got mine to work again using this code after I got into the same situation.

Can not open multimedia files

do a hard reset *2767*3855# then try again
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