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Are you on cable or Arial If on Arial you may have to turn the head one way or the other to get the program to come in also weather conditions have a lot to do with this.Weather effects the cable reception as well. If the TV works most of the time but not other times it could be the weather. or a weak booster on your areal
You may have some running programs on the background and you need to stop them.In addition, it may be the antivirus program and the firewall.Good practice is to disable all running programs when you are installing new program that you know it came from reliable source and original…if not sure keep the antivirus on...let me know how that work for you and please do not forget to rate my service so we can improve on it with your help.God bless