Canon Pixma MP500 All-In-One InkJet Printer Logo

Question about Canon Pixma MP500 All-In-One InkJet Printer

2 Answers

Photo Printing When I print photos on my Canon Pixma MP500, they come out with horizontal lines across them and the colors aren't quit the same as what you see in the picture. For instance, if someone is wearing white shorts they will print out as a blueish color. I've checked all of the printer cartridges and none of them are low or empty. I have not cleaned the printer heads as I'm not sure how to do that and I can't find my manual at the moment. I have tried 2 different types of photo paper: Kodak and HP. Both have a glossy finish, both are specifically for inkjet printers, and both say they will work in any inkjet printer. Can anyone give me a direction to go in?

Posted by C.S. Rynearson on

  • 1 more comment 
  • C.S. Rynearson Aug 06, 2007

    Thank you for trying to help me. I went through the steps you indicated and was able to clean the print heads. But I still have the same problem with the pictures I'm trying to print. I'm wondering if it might have something to do with the pictures themselves. They were taken by someone else and I'm not sure what kind of digital camera he has.

    I sure appreciate the try, though. Your instructions were very easy to follow. :-)

  • Lisamg Nov 06, 2007

    Hi I have the same problem, with horizontal lines, I have tried cleaning, deep cleaning, head alignment etc none seem to work. I just seems to be the cyan colour when I do the nozzle check, all other colours are ok.



  • hp3415 Nov 19, 2007

    Same problem. I did a bunch of the "maintenance" steps (head clean/align, roller clean, etc.), but then it occurred to me that I had the problem only on the glossy paper (not on the plain paper I accidentally printed on at one point). I went into the print set up and switched the paper type from "plain paper" to a glossy type like I was using and the problem was fixed!

    Good luck!



2 Answers


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Besides head cleaning, make sure that you have the appropriate paper selected. For example when I print out a photo on the plain paper setting but I am using photo paper, I get horizantal lines. When I switch to photo paper, it prints solid without the lines.

Posted on Jul 04, 2008



  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi, Most Inkjets have maintenance software installed in the computer itself where the printer is attached. If you would like to try, please click on Start/Printers and Faxes/ A new window will pop up where your Canon Pixma MP500 will be shown. Right click on the Canon icon and left click on the Properties. A new window will pop up. See if there is any Utilities or Maintenance Tab. If none, try clicking on Printing Preferences. Another window will pop up. Normally this is where your Maintenance Option is displayed. Clicking on the Maintenance (sometimes they use Utilities) Tab, a list of maintenance options will be displayed. Pls follow the on screen instructions. They icons represent the action you would want done like head cleaning, alignment, roller cleaning etc. Clicking on the icon initiate the action. Should you still need a copy of the User's Manual, it may be downloaded from Hope this be of some help to you. Pls post again how things turn up. Good luck and kind regards.

Posted on Jul 31, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Ok I have Canon Pixma MP500 All in One and Vertical black line shows up over and over but only if Im printing from top feeder not main one. I have followed handbook. Cleaned feeder, fixing unit, etc.

Your problem could be a simple as a blot or spot stuck on the scanner, carefully clean the scanner glass and particularly the small bar itself with a disposable alcohol swab, you may be surprised what kind of gunk you remove and it may well solve your problem.

Photo Printing

How long ago did you replace the cartridges and how long ago did this problem develop?

Canon MP980 prints horizontal pink lines across

try to change the color ink. horizontal banding (the pink or other color lines appearing means horizontal banding) when there is a problem on one of the heating element of the printer head. since almost all canon printers have head built in the inks, replacing the faulty ink will solve the problem. if not then the controller of printhead on the carriage and mainboard needs to be checked.

A faint line shows up down the middle of the page, when printing a photo

from cnet review of the product

  • Unfortunately, as with the Z1420, fast print speeds come at the cost of print quality with the Z1300. Black text prints, though nicely dark, were beset by obvious jaggedness. The color graphics print had a slightly faded look to it and color blocks showed graininess and faint horizontal striations. Barcode-style patterns were muddled, too. For our tests, we printed color 4x6 photos with the standard black and tricolor cartridges, as Lexmark did not include photo ink tanks with the test unit. The colors were dull, details were hazy, and again, the entire print was marred by graininess and faint horizontal lines. That said, nobody buys a $25 printer to print photos for framing or to create displays for a classroom science project. A $25 printer is a convenience item for occasional reference prints, and as such, the Z1300 does its job.

Inkjet printer quality
(Longer bars indicate better performance)
b.gif Photo b.gif Graphics b.gif Text Canon Pixma iP1800
Good Good Good Lexmark Z1300
Fair Fair Fair Lexmark Z1420
Fair Fair Fair

HP Photosmart c4480 - poor quality photo prints

you shoud test printhead,if they are ok, you choose "best photo" in printer property.

Canon IP4200 printed great photos when new. My


Although refill inks can be quite good, it is likely the cause. Several companies do make good refill inks for canon but they are specific to model lines and you have to be sure you get the right ones for photo colour.

The inks you're using are likely "universal" inkjet inks and are fine for everyday printing but are rarely ever colour corrected properly for photo.

My recomendation to all of my customers is always to keep a new cartridge handy for photos but to use the refilled ones whenever they are printing anything else as it will give you the best balance between print cost and print quality.


Prints a page and random lines have a line running across

I had a problem similar to this where it would print 7/16" horizontal band blank and then a 7/16" horizontal band correctly. This problem occured systematically when printing text.
Called Canon support after a great deal of searching around on the web and they shipped me a new printhead. Problem solved.
If your printer is anywhere near a year or less old call them up and explain the problem. They were very helpful.

Printing problem with Pixma MP500

It sounds like the black tank/printhead is leaking. If it is, it'll be empty soon. New tank will solve that problem.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2406 Answers


Level 3 Expert

13435 Answers

Cindy Wells

Level 3 Expert

6449 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides