Question about Canon Pixma MP500 All-In-One InkJet Printer

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Photo Printing When I print photos on my Canon Pixma MP500, they come out with horizontal lines across them and the colors aren't quit the same as what you see in the picture. For instance, if someone is wearing white shorts they will print out as a blueish color. I've checked all of the printer cartridges and none of them are low or empty. I have not cleaned the printer heads as I'm not sure how to do that and I can't find my manual at the moment. I have tried 2 different types of photo paper: Kodak and HP. Both have a glossy finish, both are specifically for inkjet printers, and both say they will work in any inkjet printer. Can anyone give me a direction to go in?

Posted by C.S. Rynearson on

  • 1 more comment 
  • C.S. Rynearson Aug 06, 2007

    Thank you for trying to help me. I went through the steps you indicated and was able to clean the print heads. But I still have the same problem with the pictures I'm trying to print. I'm wondering if it might have something to do with the pictures themselves. They were taken by someone else and I'm not sure what kind of digital camera he has.

    I sure appreciate the try, though. Your instructions were very easy to follow. :-)

  • Lisamg Nov 06, 2007

    Hi I have the same problem, with horizontal lines, I have tried cleaning, deep cleaning, head alignment etc none seem to work. I just seems to be the cyan colour when I do the nozzle check, all other colours are ok.



    Regards



    Lisa

  • hp3415 Nov 19, 2007

    Same problem. I did a bunch of the "maintenance" steps (head clean/align, roller clean, etc.), but then it occurred to me that I had the problem only on the glossy paper (not on the plain paper I accidentally printed on at one point). I went into the print set up and switched the paper type from "plain paper" to a glossy type like I was using and the problem was fixed!

    Good luck!

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Anonymous

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Besides head cleaning, make sure that you have the appropriate paper selected. For example when I print out a photo on the plain paper setting but I am using photo paper, I get horizantal lines. When I switch to photo paper, it prints solid without the lines.

Posted on Jul 04, 2008

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Hi, Most Inkjets have maintenance software installed in the computer itself where the printer is attached. If you would like to try, please click on Start/Printers and Faxes/ A new window will pop up where your Canon Pixma MP500 will be shown. Right click on the Canon icon and left click on the Properties. A new window will pop up. See if there is any Utilities or Maintenance Tab. If none, try clicking on Printing Preferences. Another window will pop up. Normally this is where your Maintenance Option is displayed. Clicking on the Maintenance (sometimes they use Utilities) Tab, a list of maintenance options will be displayed. Pls follow the on screen instructions. They icons represent the action you would want done like head cleaning, alignment, roller cleaning etc. Clicking on the icon initiate the action. Should you still need a copy of the User's Manual, it may be downloaded from www.usa.canon.com Hope this be of some help to you. Pls post again how things turn up. Good luck and kind regards.

Posted on Jul 31, 2007

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