Question about Pacific Image PrimeFilm 1800u Film Scanner (35 mm)

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Pacific Image 1800u scanner and XP pro compatiability problems ?

Just purchased this model and downloaded the Adobe Elements 3.0 CD no problem. Then the driver disk . Everything loaded up ok . Scanned a kodak slide 100 asa and the whole slide image came up but looks horrible . Almost like reversed image from a negative to positive view ? Nothing but reds and purples came up on the preview and scanned slide. I tried playing around with every resolution . Tried it as a negative and a positive. Same results. I think the unit isn't compatiable with Windows XP Pro program. The user manual says it works with XP but didn't say anything about XP Pro. Any body have any ideas what's wrong ? Thanks.

Posted by Dave Finkelstein on


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If it is loaded and running then that side is OK. It seems to be a firmware breakdown in the scanner. Checkout the makers website

Posted on Aug 02, 2007


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Pacific Image PrimeFilm 1800u Film Scanner : is there a Windows 8 driver out there somewhere? Can anyone offer some help in finding it?

PrimeFilm 1800u will not work on Windows 8.
Here is the response I received from the company for the question:

Where can I get drivers for windows 8? Windows 7 drivers are not working on Windows 8.


Hello, This scanner will not be supported on windows 8, all of our USB 1.0 technology scanner will no longer be supported beyond Windows 7.


Dec 19, 2012 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I have lost the disc for installing my 1800U prime film scanner


Dear for the driver of pacific image PrimeFilm 1800U please click hear and select your operating system and download the driver.

If u have any query feel free contact me [email protected]

May 24, 2011 | Pacific Image PrimeFilm 1800u Film Scanner...

2 Answers

Is there a charge for a Driver for Scanner Download?

You can download for free the driver from the manufacturer's WEB site.

May 10, 2010 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Is there a Vista SP2 driver for a Pacific Image Primefilm 1800u. If so what will it cost me?

I see a Vista driver that is untested in Win7 but doesn't have any service pack limitations. This is free to download.

I hope this helps.

Cindy Wells

Feb 17, 2010 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I need a driver for the Pacific Image PrimeFilm 1800u. I changed computers and can't find it!

Here you are:
Go there and select the correct printer and operating system and it will provide you with a download link :)

Oct 19, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Trying to use PrimeFilm 1800U scanner on my Dell PC (with Vista), but when running supplied Presto ImageFolio (Mr. Photo) CD, the following message appears: 'String MSG_OS was not found in string table'....

Uninstall Presto Mr Photo, image folio & Cyberview, all of which are not Vista compatible. Obtain new scanner drivers from Also, can use any image editor once scanning complete. Google provide free application called Picasa at

Sep 09, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I have a pacific 1800u scanner but can't reinstall since my hard drive crashed can't find installation disc, is there a way around this please advise. email ([email protected]). Regards

For downloading the driver to install your pacific 1800u scanner go to this link:

Aug 16, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

PrimeFilm 1800u power

Power Adapter:
Output -12V DC /1A , Input - 100VAC or 240VAC, Frequency: 47Hz to 63Hz

Feb 13, 2008 | Pacific Image PrimeFilm 1800u Film Scanner...

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