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The camera len will not open

Whenever I turn on my camera, the lens will not open or close. In fact, the only turns on on the view picture mode.

Posted by Momo Loco on

  • 5 more comments 
  • matttcb Jul 15, 2008

    HI WHEN I SWITCH TO TAKE PICTURES THE POWER GOES OFF, BUT LOOKING AT PICTURES ON VIEWFINDER TAKEN EVERY THING IS OK POWER STAYS ON . SO CANNOT TAKE PICTURES.

    USED NEW BATTERYS SO IT'S NOT THE BATTERYS

  • sudhanshuvp Aug 02, 2008

    whenever I turn on my camera, the lens opens and the camera shuts down with the lens out. In turns on perfectly fine in the view picture mode.
    Tried replacing the batteries.


  • gravius Aug 04, 2008

    When I turn on my camera it will only allow me to go into view picture mode. The lens will not open and I can't take a photo.

  • baledwr Aug 31, 2008

    Powers on fine in set up or view mode, won't stay on in picture mode. Changed batteries. This happened in the middle of taking pictures (powered off) and then we couldn't get to work.

  • Anonymous Sep 17, 2008

    same thing with mine:

    When I turn on my camera it will only allow me to go into view picture mode. The lens will not open and I can't take a photo

  • Anonymous Sep 22, 2008

    Camera is on only on view mode while the shooting mode doesnt work

  • timandannie Dec 26, 2008

    Lens is out and stays out and won't do anything but turn on and off changed batteries still not working?

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  • Master
  • 2,985 Answers

Sonsy customer support for this one a strange firmware problem indeed.

Posted on Jul 31, 2007

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When the camera is in take a picture mode, the view finder is black. When viewing pictures pictures previously taken, they are show on the view finder. Why is it black in this mode?

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
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No view though the lens

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
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Canon Powershot A510 black screen when taking photos

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:
http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html
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Whenever i want to take a picture the screen reamins black

A stuck shutter is a common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:

http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html
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Lense problem

Dear jmgrev,

Whenever you turn your camera on and your lens doesn't go in and out properly you are likely experiencing a lens error of some sort. Look for an error 18 or a "lens error restart camera" message. If either of these appears you definitely have a lens motor mechanism problem and will need to send the unit in for service.

If the lens still functions, but only intermittently - or if there seems to be a functional problem in focusing correctly or in taking an excessive time to focus, then you are in the early stages of what will soon become a fullblown lens issue.

These problems can be caused by a variety of things such as having obstructed the lens when turning the camera at one point, or getting grit in the lens mechanism or during/after a fall or some sort of impact. It can even happen spontaneously due to the tracking mechanism coming out of gear. Hopes this helps.

Sincerely,
HeavyDLB
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Lumix tz3

Low battery maybe? Try holding camera firmly in one hand, with camera on and in record mode, and strike in on its edge firmly on the heal of your other hand. This technique is often sucessful with temporary camer 'quirks' like freezing, lens not fully retracting, etc.
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Black Screen

camera ccd is / has failed - also possible , lens iris is stuck closed ( on monitor , can see very faint snow noise against black background - check if iris opens , by shining penlight into lens );
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Power/lens Problems

it seems that the lense movement is jammed. Have you dropped the camera? just have a close look from the front side of the camera, does the lense assembly seems to be pressed or moved aside by some extra preassure? if no physical disalingment is visible may be some sand or dust partical is obstructing the movement of the lense assambly. needs a help from camera repair shop.
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Can't take pictures or videos

The lens block appears to be defective. If you need this pl.let us know further.
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