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Nicole Walker Posted on Jul 31, 2007
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Sync on to MP3

I have an Ilo MP3 player which is now starting to cause problems. When I connect to the USB port it rarely finds a connection. I've even tried different USB connectors. Main problem however is that when it does find a connection, it (Windows Media Player and Real Player) sometimes says that I dont have any music files on it when I do. When I try to sync files on it I get messages saying that "Windows Media Player encountered a problem while synchronizing the file to the device. For additional assistance, click Web Help." Please Help!!!!!!!

  • Anonymous Dec 08, 2007

    I have the exact same problem please help!!

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ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Jul 05, 2008
ThaMp3Doctor
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When you use an mp3 player on 2 different media players, it causes a format change when connecting to one or the other. Stick to one media player only.

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