Can't open door

Malbers use a thermal (heat acting) latch to hold the door closed, so it stays latched for about 2 mins after being turned off. This is to give you time to think before you open the door and possibly spill water all over your feet. When the little bi-metallic piece cools off, it bends to one side (inside the latch assy) releasing the catch, and the door can be opened. Sometimes, the bi-metallic part bends OK, but the latch catches and won\'t release. It just needs a little vibration to free it up. A smack to the latch area (on door or face of Washer) will free the latch.

I tell my customers: Don\'t pull too hard on the white door handle. If you can\'t open it with your little finger (seriously) it\'s not ready to open!

Most probably your door lock is damaged. You are not supposed to force it open, you have to wait for at least 2 minutes (or till the lock sign is off) after the wash is over to open the door, never force it.
You can just google your model number and search for parts to obtain it. It is quite possible you can change it yourself. See that the line is disconnected from the mains.

The door latch may have broken. You can sometimes open the door from the inside. You will know the door latch is broken if the door handle is floppy. If the door handle is not floppy - then the issue is probably with the door interlock. This is the electronic part that prevents the door from being opened during and after the wash has finished.
Either way - you'll need to get the door open.
To do this, unplug the washing machine from the mains and then move it out from where it is. Tip the washing machine to a 45 degree angle. Don't tip it over 45 degrees as you may break internal parts.
You need two people to do this - one person hold the machine at 45 degrees angle, whilst the other person puts their hand up into the machine - you should be able to feel the door catch mechanism and depending on the model, open the door that way. Sometimes the manufacturer has helpfully put a manual release inside - and sometimes they don't.
If you aren't able to open the door using that method. Get a length of strong string and poke the middle section of the string into the gap between the washer door and the machine body - to the right of the door handle. Use a flat headed screw drive to push the string into the gap, all the way around the door, so that you end up with the two ends of the string on the left hand side of the door. Now have someone put the ends of the string whilst the other person pulls the door handle. If the string is pushed in far enough it will release the door latch and the door will open. It takes a bit of persistence to get it right.
Once you have the door opened you can usually replace either the interlock mechanism or the door latch itself. Parts are easily available online from sites like espares and yourspares.

Pull on the outside handle up once, then reach inside through the open window and unlock the door, try this and it may correct it self

Click this link: Door jammed

Your door lock assembly needs to be replaced to open the door try the following procedure.

To open the door, get a piece of string and feed it into the door recess, work it around until both ends come out opposite the door handle.
Pull the string to the side and with your other hand pull the door open.
You will need to get a replacement lock assembly for the machine which isn't too hard to fit if you are a bit handy with tools.

Hi Debi:
First I suggest to try unplugging the unit for 60 seconds to reset the control board. If that doesn't work then open the dispenser and remove the softner and bleach container. There is a cord near the front you can pull to open the door lock. If you still have issues with your door lock after manually opening the door, you will need to order and replace the door latch assembly.

Also I could bet you need to replace your door latch assembly. Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

Due pulling of the door forcibly the door interlock switch has damaged. So the door cannot lock properly &r the door lock switch is not functioning. Replace the door interlock switch.

There are many reasons why the door may be jammed shut -

1. The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
2. Washing machine won't empty water
3. The water has pumped out properly, but a blockage of gunge inside the pressure chamber bottle is trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days due to cost cutting)
4. Door interlock jammed
5. Door catch, handle, or mechanism broken Try running Just the rinse spin cycle again,

You cld try 3 things:
1 Find the button on your panel which has the 'key' symbol, press and hold this down till the lock light goes off.

2 Hold down 'options' & 'select' buttons together till the light goes off.

3 Press 'end of cycle' button for 3 seconds, lock should come off.

Pl post back results. Rate if helped.