I dropped the camera accidentally while the lens was out, now it won't retract. I think the lens hit the floor first so now its stuck. It tells me to turn on and off the camera again and again. The album and viewing picture works but not the camera. When I do turn it off, It makes this little noise like it's trying to retract the lens in but then gives up and turns off. What can I do? how much will it cost to fix?! thanks!
The lens block needs a replacement and you need a good service center for this job.
We can help you in spares supply.
Do let me know as this is an expensive spare part.
Sonyspares
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This is a delicate operation but you can try this: tap the camera lens up on a towel over a hard surface (counter top or floor) while you expect the lens to retract as in turning off. It may be enough jarring force to get cams back in the helix that moved the lens. Hit it hard and flat. IF that doesnt work, try tapping the lens down while it tries to retract. I have heard that people get so frustrated with it that they slam the camera lens up on a desk and that fixes it!
The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.
The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.
sounds like you have dust, sand of some type stuck in the retracting lense. Ive found someone to tell me to take out my batterys and SD card, then tap the bottom of the camera on a table top. Replace the batteries and power up. Doing this, I was told it loosens up the debri for the lense to retract to close and to open again.
The same exact thing happened to me when I accidentally dropped my camera on the ground. My dad actually fixed it for me. I cannot exactly remember what he did, but I know this can be fixed! =]
He did something with the lense, not sure, I wish I could remember!
I fixed this issue with my Sony Cybershot by gently (carefully) hitting the camera 3 times against a carpeted bench with the lens retracted and the camera turned off. It seems the lens gears were stuck. Now the camera works fine again.
I also dropped this camera from waist high and the lens was stuck out and would not retract or let me do anything. I ended up having it sent to Sony to replace the lens and it cost me $200. I paid $300 for the camera to begin with but to me this was the BEST camera I'd ever had and was worth it. Before repairing it, I bought a new Sony Cybershot DSC-W80 since the original one I had dropped was no longer available. I was NOT pleased with the quality of the new camera at all and it was supposed to be better than the one I dropped. That's when I decided it was worth repairing the broken one and worth the cost.
Mine is a bit different- Mine turns on to the opening "Cybershot" screen, opens and shuts about 6 times, and then says "Please shut off and then on again" or something. AAH!! Im a photographer! HELP!
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