I recently purchased a two pack of lc-51bk cartridges. I had this problem with one of them. I noticed that that cartridge is physically different than the one I removed. There's a little beige tab that was missing. What's interesting is that the other cartridge in the pack had this tab, and everything worked perfectly. The cartridge seemed to be defective.
I had the same problem on my MFC640CW until I realized that I wasn't opening the scanner cover completely and not putting the stand up otherwise the mfc thinks it hasn't been opened to change cartridges yet. I hope this helps
Good Luck
Remove the ink station assy & check that theres no ink spillage over the cart' sensor pcb.if there is, clean then refix & reinstall
assy.
If that does'nt work a new pcb will be needed.
I had the same prob yesterday and just fixed it now heres the message i posted in response to my plead for help.....
Nothing would keep the machine from not seeing a Cyan cartridge installed. I opened
the catridge door, removed the Cyan cart,used a long piece of paper to block the sensor, then used something to push the cartridge door sensor to think it was closed.
This then brought the machine alive happily believing a Cyan cart was installed. This just proves the sensor was ok....so then I applied tape over one side of the sensor and installed the Cyan as per usual and the machine is now functioning again.
This fix will work for any color and as long as the sensor itself is working properly. For some reason the cartridge itself was not blocking the light path from the sensor sufficiently causing it not to see the cartridge installed. Usually the ink level will block the sensor......anyway this piece of junk dodges a bullet and lives for another day...but who knows for how long...the more ink i got on me the closer it got to a date with the pavement.
Solution is to not buy any brother products...more junk for the recycle pile
There is NO solution for this problem, I would like to fix it myself
BUT Brother will not sell
repair manual to end user see their response that follows. A used
MFC-440CN on flea bay goes for $0.99 and new for $50. Mine will be sent
to local recycle dump!!!!
“Thank you for the e-mail. I do regret to inform you that your
request for a repair manual is not an option we have to send to you.
The repair service manual is only available to Authorized Brother
Service Centers. You as an end user will only have access to the
instruction manual.
We understand your frustration but here at Brother, we do not
support consumables which are not manufactured by brother. When you
replace the consumable in your machine by another brand, this may cause
damage to your machine. Most non-brother consumables are not designed
the way as which we design our consumables. They are manufactured to
work hand in hand with the unit.
As you mention below, you are no longer under Brother Manufacturer
Warranty and our written documentations state clearly we do not support
Non-Brother Consumables and may void the warranty of your machine if
this is what caused the damage. With that said, unfortunately we may
not support you further but if you wish to have your machine repaired,
you may bring it in to any of the repair centers Authorized by Brother
that are found below for a repair. Please note that when you bring in
your machine, there is a service fee for estimation.
Brother International stands by its products and strives for
excellent customer service. We would have tried our best to accommodate
you but you have tied our hands with the 3rd party consumables.”
Try to uninstall the drivers of the printer and reinstalling them again.
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Since I got no response for 4 days, I turned to another resource to solve my problem.
Have the same problem, says black ink empty, replaced with original
Brother LC51BK cartridge still does not see the new cartridge
---> keeps saying no cartridge installed. The other 3 colors were OK
just before this black cartridge empty. Tried to reload drivers, no
change, unplugged A/C cord waited then no change. What else?
Junk the F**** thing buy Lexmark or Epson?
Follow-up to previous message, uninstalled my network setup of the
Brothers full software package, re-installed using the USB option,
printer then accepted the cartridges and showed proper full ink BUT
within 10 minutes the levels dropped to near empty again. Downloaded
newest firmware from Brothers for the MFC-440CN and installed, no
change. Removed all the cartridges, the printer still showed "near
empty" for all 4 cartridges and still printed. replaced cartridges no
change. I give up.
The Lexmark scans and prints much quieter and is faster, however, I liked the Brother face plate and interface better.
Time to move on.
replaced cyan(yellow) and copier cannot identify that it has been replaced,put the cartridge in and out lots of times still have the same message,no cartridge, what do i do now besides taking a hammer to it?
HAVING THE SAME PROBLEM LIKE ALL THE OTHERS.NO CARTRIDGE.OPEN SCANNER COVER,THEN REINSTALL INK CARTRIDGE.I DID THAT STILL NOTHING.WHAT CAN I DO NEXT?
same problem as the others, printer seems to think cartridges are empty or missing. I don't think any other brand/ type of ink has been used in this printer. owner said she used it alot before this happened, perhaps something is clogged inside the lines.
won't print in black
Same problem. Printer says no Black Cartridge and I have reinserted it several times. It is all original equipment. I just downloaded the latest drivers - no use.
how do you reset a mfc420cn to it's original settings
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