I just finished installing an Audiovox XM Radio in my car. I followed the instructions and called the XM hotline to have the radio activated. I waited an hour and went to my car still no signal, I called again and they were to re fresh the connection- 2 hours later no Signal. They told me to move the car away from trees and tall buildings which I did. Still I can not get a signal. Everything appears to be hooked up correctly. Please send any ideas.
Lately I have been loosing the signal constantly in the house. I've tried different stations to see if it would be any better and it's not. I called xm and they refreshed my signal but it didn't do ant good. It's really annoying to constantly have the signal fade. Everything is hooked up right. This is been going on for about 5 months and my neighbors complain about the same thing.
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Re: No Signal on my XM Radio
Where did you place the XM antenna on the vehicle?
It's possible you have a defective antenna, but you can try a different mounting location. It needs to be on the outside of the vehicle, preferably on a large metal surface.
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Turn the radio on an locate the Radio ID
For XM Radios
Your Radio ID can be displayed by tuning your radio to channel 0. (That's one channel down from the XM Preview.) Make sure to check your ID code carefully. Please note that the following letters are not used: I,O, S, and F.
Call the activation hotline to activate your service
It sounds like the radio is not activated. If it isn't, go to xmradio.com and follow the instructions to activate it. If you have activated it, and you are still getting only two channels, either go to xmradio.com or call them and you can "refresh" the activation.
Use plug-in power supply and leave on channel 1. Call XM (1-800-XM-RADIO) and ask them to "refresh" your radio. WAIT 1/2 hour, then check your channels. Make sure you have a decent signal too (can hear Channel 1 okay) before you call XM for the 'refresh signal' for your new radio.
to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.
However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.
Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.
Your Radio is working fine - call XM and stay on the line until they activate your account.
I have a suspicion the number was written down improperly.
Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.
Here are the steps from XM to activate manually-
Get Your XM Radio Activated Online Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.
Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.
Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.
Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.
Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.
Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.
If you have additional questions or concerns - please ask me first before moving on to another expert.
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Yes, the unit should have a FM mode where you can use it to transmit the signal over your FM stereo. The unit should come with a FM transmitter and it should be in the instructions on how to install it. All you have to do then is make the unit play on the same station your radio is on.
hi there..this will be like a walk in a park...first, in your home kit you should be having the ff: antenna, rca cable(audio cables), power adapter & docking station. We just have to 'placed the radio into the docking station' then we just have to plug in the ff cables into the xm receiver..we can start plugging in the rca cable(one ended connector) into the ' audio out ' of your xm radio...the other ends of the rca cables should be plug in into the 'audio in'(at the back/infront of your sound system)...plug in the antenna in the 'antenna out' of your xm( the antenna should be placed into a south facing window and not being block by tall trees and buildings outside)....plug in the power source and turn on the radio....if you got it right you should now be getting the prev.channels/emergency allerts...u can call xm to send a refresh for you to get the complete channels..or you can do it online by logging into www.refresh.xmradio.com(if the radio was already activated) if not, you have to call xm radio to activate it..enjoy listening to xm..Godbless..
hi Mr.Frazier....is the xm radio hardwired installed? if it's a yes you have to go to a professional(bestbuy, retailers) to have the connection check.. the problem is not within the xm radio..it's on how it was installed or set up...
If the radio was not built..well, that's much better we just have to check the audio connection from you're xm to fm radio (make sure to check if what band it is connected..such as AUX,CD etc.) if there's a sound but you're only getting preview channels..refresh must be send on the radio...you can call xm to ask for that OR do it online at www.refresh.xmradio.com and type in your 8 digit radio I.D just have to follow the activation instruction faithfully...Godbless!