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tom mcintyre Posted on Jul 30, 2007

Ge ref/frez model sts221cmarww

The freezer seems fine but the refrigerator is not very cool! the compressor runs ok. i do notice that there is condensation on the bottom outside of freezer in the refrigerator section. also there is ice forming at the bottom of freezer in refr. area! i have unplugged and let set for a couple of days it seemed to cool better but not great but after a day or 2 same thing happened!

5 Related Answers


  • 447 Answers
  • Posted on Oct 10, 2007

SOURCE: Ge Profile refrigerator

Yes your refrig is not defrosting automatically. You can start by removing the shelves in the freezer than removing the rear panel (the panel that is frosted half way). Use hair dryer to defrost ice from coil. This will restore your refrig temporarily. Your refrig has a pretty advance defrost system and is not easy to test. If you have a meter (volt-ohmmeter) i can help with diagnosis.



  • 1 Answer
  • Posted on Sep 21, 2008

SOURCE: GE Profile French Door Bottom Freezer not cooling

I am experiencing the same problem with my GE fridge. We have already tried the Turbo Cool, but nothing seems to help.


  • 3361 Answers
  • Posted on Feb 21, 2009

SOURCE: the refrigerator section is not cold

Replace the freezer fan motor.


  • 2 Answers
  • Posted on Apr 25, 2009

SOURCE: GE GSS25WGMCC, Ice Forming On Freezer Interior Surfaces

i had the same problem and i replaced the defrost heater and it worked fine for about one month but now having the same issue. Most of the time from what I have heard it is the defrost heater (about $60 part). I might have another issue going on with mine like a defrost thermostat. Your defrost heater is right under the panel on the inside of the freezer section. remove white panel on back side of freezer section and remove two screws and two wires and replace it and you should be fine.


  • 1606 Answers
  • Posted on Oct 06, 2009

SOURCE: running but not cooling

Pull the refrig out , unplug , and on the back , remove the 8 " X 10 " panel . Behind this panel , is the main control board . On this board , you will see a blue plug ,with 3 larger wires going to it , which you need to unplug .
You will need a short piece of insulated wire , with both ends stripped about 1/4 inch .
Looking at the plug , you will see : wire1 wire2 space wire3 . With the piece of wire , insert 1 end into wire2 , and the other end into wire3 .
Plug the refrig back in . Looking in the freezer section , behind the crisper , after about 1 min , you should see a " red " glow .
If no red glow , this means your defrost heater AND bimetal need to be replaced . Unplug the refrig , remove jumper wire , and plug the blue receptical , back onto the board . Reinstall the panel .
To replace these , remove the food in the freezer , and remove the inside freezer panel ( 4 screws hold this panel on ) , and the heater is below the coils ( 2 screws ) , and the bimetal is clipped on the top of the coils , a 1 " cylinder , with a pink and blue wire going to it .
Part number for the heater WR


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any further question let me know.


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