I replaced the ink cartridge now ink is sqirting everywhere
I removed the old print cartridge and put in a new one the computer still would not print but is spraying ink all over the inside of the printer.
I have tried cleaning the head
Can anybody help
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12,061 Answers
Re:
What has happened is that there is a "Seal" that sits under the Ink Cartridge when at rest, I suggest that somehow it isn't doing it's job, perhaps it has been dislodged somehow or sometimes they go all hard and don't do the "Soaking Up" of the excess ink. Either that or the ink cartridge's seal is faulty?
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Caution:
Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
1)Turn on your product.
2)Lift up the scanner unit.
Caution:
Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer.
Press the stop button.
If a cartridge is low or expended, the print head moves that cartridge to the indicator position. Press the stop button again to check for additional low or expended cartridges. When all cartridges have been identified, the print head moves to the replacement position.
If no cartridges are low or expended, the print head does not move. If you want to replace a cartridge before it is low or expended, press the stop button for 6 seconds. The print head moves to the replacement position.
Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Before opening the new cartridge package, shake it gently four or five times.
Caution:
Do not shake the cartridges after opening the packages, or ink may leak.
Remove the cartridge from the package.
Caution:
Do not touch the green chip or the small window on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
Remove the yellow tape from the side of the cartridge.
Caution:
Do not remove any other labels or seals, or ink will leak.
Insert the new cartridge into the holder and push it down until it clicks into place.
Press the stop button. The print head moves to its home position and the printer starts charging the ink. This takes about 1.5 minutes. When the power light stops flashing and remains on, ink charging is finished.
Caution:
Never turn off the product while the power light is flashing or you will waste ink. Thanks
Try to re-seat the cartridges into the printer. Remove both cartrdiges > . pull out the power supply (black box where the
power cord is plugged in at the back of the printer) and put it back after 30
seconds > firmly re-insert the cartridges. Let it print the alignment page.
If the display screen shows "low black ink" again, then try to replace the black cartridge. The printer requires all cartridges to have sufficient ink in them to continue printing. Try to replace your black ink with a new one, preferably a genuine cartridge.
Should you still need assistance, please leave a comment to my response and I'll get back to you.
You can follow the steps below to replace your ink cartridges. Feel free to click on the link at the bottom to pull up a document that gives you information including pictures on how to replace the ink cartridges. To take out the old ink cartridges: When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.Pull the print cartridge toward you and out of its slot. To install new ink cartridges:Remove the new print cartridge from its packaging.Remove the plastic tape by using the pink pull tab.Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket.When installing the tri-color print cartridge, slide it into the left slot.When installing a black print cartridge, slide it into the right slot. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00620122&cc=us&lc=en&dlc=en&product=1138373&tmp_track_link=ot_search
Removing an empty print cartridges
Follow the steps below to remove an empty print cartridge:
Press the Access Cartridge button on the control panel. The cartridge carrier moves to the remove/install position.
Figure 1: HP Fax 1040/1050 control panel1 - Access Cartridge button
Open the control panel and cartridge compartment cover (it will click and remain open).
Figure 2: Opening the control panel and the compartment cover1 - Control panel2 - Cartridge compartment cover
Pull the cartridge toward you until it releases from the print cartridge cradle and then remove it.
Figure 3: Removing an empty print cartridge1 - Pull cartridge towards you2 - Remove cartridge from print cartridge cradle
Installing a new print cartridge
Follow the steps below to install a print cartridge.
Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape using the pull tab.
CAUTION:
Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 4: HP 20 print cartridge
With the cartridge compartment cover open, insert the print cartridge into the print cartridge cradle with the contacts facing into the unit. When the cartridge is seated in the print cartridge cradle, push the top of the cartridge towards the back of the unit until the print cartridge clicks into place.
Figure 5: Inserting a new print cartridge1 - Insert the print cartridge into the print cartridge cradle2 - Push the top of the cartridge until it clicks into placeNOTE:
If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.
Close the cartridge compartment cover and control panel.
Press the Start/Enter button.
On the keypad, press 1 if the replacement print cartridge is new or 2 if the replacement print cartridge is old.
NOTE:
When you put in a new cartridge, you must choose 1: New .When you put in a used cartridge, choose 2: Used . This helps you to check the correct amount of ink you have left.
I can suggest you one thing. If you can't do it yourself, get a friend who can.
Make a small hole (using a drill) in a new cartridge. This hole should directly go to the ink cartridge. (Make sure you don't spill ink everywhere!)
Make a similar hole in the old cartridge.
Take a syringe and pull out some ink from the new cartridge.
Put it into the old cartridge.
If you can see the ink level, fill about half of the old cartridge this way.
Close both holes.
Now use the old cartridge in the printer!
(You can repeat this process whenever the old cartridge runs out of ink).
Printer heads, nozzles or carriage are kaput. Time for a new printer, they're cheap enough. Repairs will cost more than a new printer. Epson.com sells cheap with free s&h
If you need to replace an ink cartridge in your printer, please follow the
instructions below:
To confirm which ink cartridge requires replacement,
please use the printer's control panel (there is a black ink out indicator, as
well as a color ink out indicator ), or the Status Monitor in your computer.
Red light flashing - Low ink Red light solid - Out of ink
1.
Open the printer cover and press the INK (Cleaning) button for 3 seconds. The
print head moves to the center and the lights flash. 2. Lift up the ink
cartridge clamp. The cartridge rises up from its holder. 3. Remove the
cartridge and dispose of it carefully. If ink gets on your hands, wash them with
soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove
the yellow tape from the top of the cartridge. Do not remove the clear seal
underneath the cartridge. Do not touch the green circuit board on the back of
the cartridge, or you may inhibit normal operation and printing. 5. Tilt the
new cartridge toward you slightly as you insert it. Lower the cartridge so that
the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6
before continuing with step 8 (to move printhead over to color (if black was
replaced first) press the cleaning button once). 8. Press the INK (Cleaning)
button once, and close the printer cover. The printer begins charging the ink
delivery system. 9. Wait until ink charging is finished (the power light
stops flashing and the red error light goes out).
If the cartridges are old too this may be a problem. When ink gets old it can clog the cartridges. If they are old replace them with new ones. If they are new ones did you peel the protective covering off before you inserted the cartridges?
Hopes this helps
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