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It sounds like the CCD or its circuitry has gone down. (CCD is the cell that receives the light through the lens and turns it into a picture). Only solution is a repair or buy a new camera. If it is still under warranty or very near it, take it back to the dealer, promise him you didn't drop it, and ask nicely for it to be repaired under warranty. If you are in UK, argue your consumer rights if the warranty has just expired - the consumer may reasonably expect an expensive device like a camcorder to last more than a year.
The company upgrades original software for new computer operating systems, but does not provide downloads of their software. My solution was to purchase a second camcorder for parts that included the original software. I may have to purchase a third camera because of a malfunctioning disc assembly on both my camcorders.
ac refers to the electric current that comes from a house wall receptacle therefore a ac/charger is one that plugs into the wall outlet in your home and charges the camcorder
Try uninstalling the Camcorder's software and reinstalling, that way the drivers and updates needed for Windows 7 are insured on the reinstall.
Hope this works.
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JD
Check manufacturer web site for a manual and the software that should have come with the unit. Together they will do the trick. Also necessary is the special wire that connects the camera with the pc.
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