How do you know that batteries are fully charged? If it won't power up then the indicator won't tell you their level. Pull both batteries. Push the power button (using what minimal power is left anywhere in the system.) Plug the camera into the external power source (mine has a base that will charge your battery, and supplies a cord for power to the camera.). If it still doesn't power up with the external power source, then I would say there's something wrong, but I'm betting it's the battery/batteries.
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