Dont know what model number it is but sounds like a bad control board, or a bad switch If you give the model# and serial# ill be glad to help you more :)
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If you are saying this happens on a really cold night, the assumption is that on milder nights, it seems to work adequately.....If that's the case, there is a possibility that it is marginally sized in capacity to heat the space in which it is installed. If it has a "fresh air" damper setting, make sure that is closed completely, because that is air directly from outside the structure that is being brought in through the blower and adds more load to the space and makes the discharge air feel colder.
Cooling gas is missing. Call some AC service in near to fill it, ask more of them for price. Do not switch it on until you solve this to prevent higher damage.
Unplug the set and hold the power button for 30 seconds. Plug it back in and see if that fixes it. If it doesn't then it sounds like there is a problem on the board underneath the power button. Something isn't allowing the circuit to be cut.
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