Here is a link to Evenflo's website.
http://safety.evenflo.com/cs/sc/cssc_RD.phtml/
You can register your product, order instruction manuals and replacement parts. They also offer instructional videos, checklists and suggestions for keeping your baby safe. The
site asks for the Model #10502, also the
manufacture date (show example of where to locate.) I believe the instructions are free.
I order replacements parts in advance for items I can not live without. Living all over the world makes it difficult to get assistance in a timely manner. Also for gates that have
permanently mounted hardware, I buy extra sets of mounting hardware. This allows me to move the gate, saving money by not having to purchase multiple gates.
This is not one of those times to "wing-it." Safety gates need to be installed per manufacturer specifications.
I hope this helps, good luck.
Kym McC
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