Question about Sony Cyber-shot DSC-W70 Digital Camera

4 Answers

DSC-w70 stuck lens

I dropped the camera while on, and now the lens is stuck. When turned on it tries to move the lens but can't. I opened the camera and tried to move the lens but wasn't able to see anything stuck. Any ideas on where to look or what to do?

Posted by Martin Rudloff on

  • 6 more comments 
  • Anonymous Dec 21, 2007

    i accidentally drop the cam and when i turned off and on again the lens stucked and it cant be move again.what to do?

  • alikins Dec 24, 2007

    i dropped my camera the other day and

    it automatically turned off then i turned it back on

    the lens doesnt go back in anymore it takes blurry pictures

    and its a 7.1 megapixel!

    anyways.. whe i go to use the zoom it gets stuck

    and a thinkgs pops up lens erroe && then a numbe ri dont rember

    waht the numer was it was like lens error:1514 or 1415 i dont



  • Tliao08 Jan 01, 2008

    Same thing happend to me.. i dropped it and now the lens won't move but u hear it trying to adjust.

  • biggtrey65 Jan 02, 2008

    I took a picture on my camera and then when i set it down on my computer table i was getting ready ti get up when i hit it wit ma elbow and it bounced off of where my keyboard is and it fell on da everytime i turn it on it says cyber-shot and then turns off......but when its off the lens is still open

  • Anonymous Apr 07, 2008

    access apear and tellme then shutdown and try again i do many but nothing

  • Audsnods May 10, 2008

    while my camera was on & wrapped around my hand, i accidentaly hit it on my other hand, and the lens is stuck. i got it to where i can push the ens all the way in, but now it can't come out when i turn it on.

  • Anonymous Mar 21, 2014

    The lens will not open when I turn the camera on and the screen says turn power off and on

  • Anonymous Mar 24, 2014

    Camera on and lens will not come out, makes a clicking sound and you can tell they are trying but stuck



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The following blog outlines some repair options for a lens error:

Posted on Dec 23, 2007



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There actually is a little gear inside that moves the lens and since you already opened it make sure the gear is there and moves. LOTS of problems with these cameras....

Posted on Jul 30, 2007



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Same thing happened to me, how much was the repair cost for the gear? I tried blowing in the lenses, but no luck!
Now I am debating to pay for repair or buy a new camera....

Posted on Apr 07, 2008


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Both lens have a little play in them. While moving each lens around slightly, blow some air from your mouth, not from a can of compressed air in between the lens to dislodge the dust, dirt or sand that might be causing the problem. It worked for me.

Posted on Mar 30, 2008

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thank u rate me!!!

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Mar 23, 2008 | Sony Cyber-shot DSC-W70 Digital Camera

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Turn camera off then on again?

I posted and looked around more online- I found this, did it and it worked! I just held camera with lens upright and used my left thumb and applied pressure when turning off with right thumb.

"I have dsc-w70 with lens stuck out . When you turn it on , you will see a message turn the power off . I've just fixed this morning without any tool and it took only a second . When i turn the power off with my left thumb , i used my right hand to squeeze the lens with little push it in , it will be back to the right position it should be . My camera is working great now like before . Do not affraid , hope everyone can do it . Good luck ."

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Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

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