Acer Aspire 7720 Notebook PC Logo
Posted on Jan 31, 2009

Acer 7720 will not boot

My acer 7720 will not boot.
Bios seems ok, can change settings.
If I click startup repair,screen goes blank then shuts down.
Will not start in safe mode, file start to load then it freezes.
Downloaded recovery disk,-- "Loading windows files", bar goes right across screen then blank screen, disk drive runs a few seconds more then stops.
Is it dead or repairable?.

  • 1 more comment 
  • gwyn237 Jan 31, 2009

    Thank`s for the tip & link, I am willing to try anything. I have heard of something similar before but can`t remember where, it sounds like very good advice. Will give it a go and let you know how it goes, but don`t expect a reply immediatly as I`m a bit busy for a few days.

    Thank`s again

    Gwyn

  • gwyn237 Jan 31, 2009

    Found time, ubuntu runs live to a point, some apps freeze thought it may be because it was running live so tried to install. Install app begins but then freezes, I think I have a big problem, maybe HDD.

  • Anonymous Mar 20, 2014

    It can be ran in safe mode and does not cut off

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Eddie Guarraro

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  • Posted on Jan 31, 2009
Eddie Guarraro
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Do you want to try and see if a 'Linux LiveCD' boots? This is the way I test if the computer works. You burn this CD to a disk, and then boot off of it when you're computer starts. I will not modify anything on your computer as long as you go to 'Try Ubuntu with out installing'

http://www.ubuntu.com/getubuntu/download

Don't worry, I'm not trying to get you to install anything, just see if it boots into the 'live environment' (means you are running it off of the cd) If this works, that means that it is only your windows installation is messed up, and a reinstallation of windows should work fine with a Windows install CD NOT the recovery cd.

  • Eddie Guarraro Jan 31, 2009

    It definately could be the harddrive. If there is a computer shop nearby, you can pay a little money and get them to put in a new harddrive. It shouldn't be more then 100, and if it fixes your issue, you computer will be alot faster then before! But before you pay for it, have them run diagnostics and see if there's something else wrong.


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Hello and Welcome to FixYa,

Seems like you are having a boot issue on your computer. One of the things that you can try is to boot in safe mode and see if you can clear up startup items. Here's How :
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Acer Support

Thank you for using FixYa.
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off course it is repairable dont worry look try to install OS thru the following procedure to factory default state

Acer: When you first turn on the laptop and see the Acer logo screen, hold the ALT key and press the F10 key (you need to do this before the Acer logo disappears).

if it installs the OS ok then fine if not

pls consider changing RAM take out from beneath the laptop open the cover all screws and take out the L shaped panel then u will see the RAM in front with 2 chips one uper and one lower side try to take out both and then re fit only one in the upper slot and then try to install if hangs again , then try the 2nd chip in the first slot and repeat the procedure if it works ok only try both chips one by one if it resolves ur issue and u find the faulty one replace it with new one with sam specs

in the last case if ur system still hangs then my friend ur hard disk is giving u hard time it needs replacement

when a system boots after bios loading all that is trf from Hdisk to RAM and then OS is loaded if one have problem system will hang or freeze try these solutions and then tell me the results

pls go step by step

and pls rate me fixya if i fixed ur problem

kindly let me know abt it and tell me in detail the messages u get and the system behaviour
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Try booting the system to Safe mode.

To boot to safe mode:
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Once you managed to boot to Safe mode, change the computer startup and recovery settings by right-clicking "My Computer" then select Properties. Select Advanced tab. Under Startup and Recovery, click Settings. Uncheck the box for "Automatically restart" under System Failure.

Reboot again normally, see if it will reboot again by itself. If you managed to make the system boot normally, proceed to Events Viewer to find out what is the caused.

If the system failed to boot normally after doing the above, you might want to boot the system to "Last known good configuration"
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Input not supported

You may have a video resolution selected on your computer that the screen doesn't support.

The reason you see the the initial startup message is because that is loaded from the bios, prior to the settings for the graphic card output being loaded.

Try booting the computer in safe mode and adjusting the display resolution.
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