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Question about Motorola Mobility Moto Q

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Signal strengh just recently i have noticed that my Q has low or no bars for signal. I have done a soft reset, check to make sure i have the most recent updates, but nothing has helped. I am also continuing to not receive text messages at the most random times. How can i fix this?

Posted by bret cramer on

  • 3 more comments 
  • jonerives Mar 06, 2008

    MOTOROLA Q9M -i usually have no bars for reception and i have tried the verizon *228 update and have had no luck.

  • Johnathan Williams Apr 12, 2009

    I have the same problem. Mine is flashed for cricket, was a sprint.
    Any solutions anyone?

  • KelAzure May 18, 2009

    I have dropped calls and no reception. My Moto Q keeps saying it is roaming but I am not in a roaming and I used to get reception with my old motoroal razor in the same places. I rarely ever had dropped calls before. My service provider is US Cellular

  • Anonymous May 11, 2010

    Hello Stryker. I will try to help. But the solution often depends on your cellular provider. There are certains codes that cell providers use to allow you to update your phone with any new cell tower information.

    Can you please tell me your provider's name?

  • Anonymous May 11, 2010

    How did you "Soft Reset"?



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  • 260 Answers

I assume this problem was resolved. If not, please contact me and I will walk you through the solution. It always helps to know the provider name. Most cell phones are only as good as the towers they connect to. If your phone is not connecting to the local towers correctly you need to contact your service company for a tower update code.
Please let me know if I can help further.

Posted on Jun 23, 2008


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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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