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I actually have the same problem when I try to fax. I have the phone line going directly from the phone jack to the back of the all-in-one in the LINE port, but I still get an error when trying to fax. I verfied with a phone plugged into the phone jack that there was a dial tone, but for some reason I'm unable to send faxes out. Does anyone know what I'm do wrong and why it isn't working?I actually have the same problem when I try to fax. I have the phone line going directly from the phone jack to the back of the all-in-one in the LINE port, but I still get an error when trying to fax. I verfied with a phone plugged into the phone jack that there was a dial tone, but for some reason I'm unable to send faxes out. Does anyone know what I'm do wrong and why it isn't working?
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Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
Try sending and receiving faxes on a different fax line.
Try using a different telephone cord.
Have the phone company test your line for static or noise problems.
Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly.
Hello. The "phone line error" usually comes up when the printer/fax is not connected properly to the fax line. Try to check behind the printer. There are two phone ports - Ext. and Line. The telephone cable should be plugged in to the Line port of the printer and the other end should go straight to the phone jack in the wall. If it is, try to use a different phone cable. Also, make sure that you assigned the correct fax number in your printer. Hope this helps.
CHECK THE TELEPHONE NO. Verify that you are dialing the number correctly. (i know its funny to ask)
Verify that you are dialing the number correctly. You must dial all of the numbers required to make a phone call from the same line. This includes numbers that must be dialed to access an outside line or to access long distance services.
TRY DIALING FROM THE FRONT PANEL manually dial the number from the front panel of the fax.
If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses.
Check the connections
Check the TELEPHONE LINE
Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
Check LIU
Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
Remove the SPLITTER
Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
Can try sending the Fax on Another Line
CHECK WITH DIFFERENT CABLE Try using a different telephone cord.
This error shows that there is too much noise / interference on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Check that the phone cord is plugged in correctly on the printer and in to the telephone Jack. Also check that the phone cord is not damaged in any way. If you have other devices sharing the phone line on the premises or sharing the phone socket than disconnect them to see if this allows the fax to be sent successfully. This could also be a general problem with the phone / fax line outside of your premises and could even be at the receiving end. Try faxing a message to someone else. Then retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error 232 Definition
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.
Check the following items:
Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
Try sending and receiving faxes on a different fax line.
Try using a different telephone cord.
Have the phone company test your line for static or noise problems.
Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly
Solutions
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded.
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
basically error 232 indicates that a communication failure has occurred between the two machines Following these steps may help resolving your issue
1. Make sure that the phone cord is
plugged directly from the wall jack into the back port of the fax
machine that is marked "Line" or "To Wall Jack", or that has a
wall-jack symbol. 2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax. 3. Remove any other device from the line
such as splitters, credit card machines, or telephone answering
machines, and retry the fax communication. 4. Try sending and receiving faxes on a different fax line. 5.Try using a different telephone cord. 6. Have the phone company test your line for static or noise problems. 7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.
hi- chances are you need to change the setting on you hp printer, i mean the fax settings for it and by the way have you tried reseating or unplugging the wire that connects from the wall to your hp office jet? try to unplug and replug it then try sending another fax, update me for any unusualities, thanks!!
I actually have the same problem when I try to fax. I have the phone line going directly from the phone jack to the back of the all-in-one in the LINE port, but I still get an error when trying to fax. I verfied with a phone plugged into the phone jack that there was a dial tone, but for some reason I'm unable to send faxes out. Does anyone know what I'm do wrong and why it isn't working?
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