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I have the same problem with an American Standard Reliant Kitchen Faucet that wont swivel anymore. I called American Standard and they are sending me the replacement parts to fix it free of charge, I have had mine 6-7 years and they said it was under warranty. Call 800-442-1902. Good Luck
Depending on how many miles it has it may be under factory warranty. If it has less than 36k miles it will be. It will be totally free of charge. I had the same problem with mine and they had to replace the latch. I would check with the dealer first and see if it is still under warranty. If not the latch will need to be replaced.
If the glove box is anything like mine it is a modular piece assembled with screws.... let them break the handle.. get a replacement first from a junk dealer and have the broken part swapped out. Its like a seat belt catch in my 97 deville. The glove box in mine flopped open and the catch had broken and fell down the door of the glovebox itself. The whole door is assembled with philips screws and should be easily removed and a new latch put in.. whoever does it should not cost more than 50.00 in labor MAYBE unless you have a friend that would do it for a beer. I saw a complete glove box on ebay for 40.00 shipping ontop of that .. i saw the latch for 20.00 +shipping.
well mine fell too,there is an inside trigger that turns on, off the headset when you unfold ,fold the boom.the trigger fell out when i dropped it.you can see the tiny hole near the boom under the headset where the trigger is or was,but is mostly viwable from the inside.so now your headset doesnt have a trigger to turn it on.i touched with a knife the metal inside button(the one tregger presses)and now its always on.sorry.