Question about Fisher and Paykel GWL11 Top Load Washer
Where is the pump on this machine; can it be removed to unclog it ...
Look at my issue "eco smart won't drain, smells hot". Mine is top load.
If you see puddle on floor and eventually won't run at all and smell electric burn motor, it could be same issue I had.
Unplug washer. Tip washer back. If you see water dripping through the black motor area, you need to remove the black motor and the white plastic unit above it. Look for a white plastic clip that is attached to bottom of washing machine. Push that clip with your finger and twist the whole plastic unit/black motor. It all comes off in one piece.
Look on side of this unit and you will see 120V or 240V. Mine is GWL10US and is older model. Was told by repairman that new units use 120V. That is what you need to order. It comes as one piece and you just twist it back on. I had done most of this. Repairman came and 5 seconds cost me $65.
Posted on Oct 20, 2008
Hi and welcome to FixYa!
Some things to check- Start with the water pump underneath the machine in the right-front of the unit. Look for signs of rust or leakage, that would be the most likely cause. Also check the operation of the diverter valve, inspect it to make sure there is not something like a lint ball or small object caught in the flapper; this can allow water to seep out of the diverter when it is supposed to be sealed in the spin or drain cycles and this seepage will get on the tub's rim as it spins and cause a leak on the floor. This kind of leak will cause water to appear as if it is leaking between the top and the cabinet.
Word of caution- the water pump is electric, and if you allow this leaking to continue, it can actually short out boh the water pump as well as the machine control.
If afer you solve the issue, if you find that I have accurately described the problem, a FIXYA rating is greatly appreciated. Thanks!
Posted on Feb 15, 2009
The problem is in the pump, so it will not pump out, you will need to find another way to empty it, removing the agitator will make the job easier.
When you get the water out the pump can be accessed from underneath, it turns anticlockwise to remove it,.
I would buy a new pump as it is most likely that is all that is wrong with it.
Posted on Apr 18, 2010
Testimonial: "My pump is definitely the source of the burning smell. Thanks for the quick reply."
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