I cannot play dvd on my laptop
You have to install a dvd player program on your laptop so as to play the Blu-ray successfully.
You can try Leawo Blu-ray Player which contains all media playback solutions you need for your leisure entertainment, Blu-ray, DVD, CD, 4K, ISO image file and other popular formats supported.
You can check on this for how to play DVD on laptop:
My ASUS Laptop Won't Play DVD? Solved
If it's a DVD movie that you cannot play then you need a special program like powerdvd to run it.
windows media player can also do it :http://en.kioskea.net/faq/sujet-224-playing-dvds-in-windows-media-player
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have you checked id devices to see if your dvd drive is showing
are you getting an error message
is it a dvd drive
or a cd drive
when did problem begin
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