I tried one of the "refurbished" print cartridges (black). The printer never recognized it and always said "cartridge installed incorrectly." I got a new Hp cartridge, and put it in. I got the prompt to align the cartridges. It printed both sheets, and I put the one with the lines on the scanner glass. Now it says aligning. . . please wait. But it isn't doing anything. I have turned it off and on, unplugged it, taken the cartridges out and put them back in, opened all the doors, etc. nothing will make it align the cartridges. When I push setup it says Busy.
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changed the black ink cartridge and now it will not align the cartridges. screen just keeps saying aligning please wait.....but then nothing. it is also never scanning the alignment sheet.
I removed an empty black refill cartridge and replaced it with a new HP 45 (black) cartridge. Now the printer, an HP 950 (all-in-one inkjet), says an incorrect printer cartridge has been installed. I have reinserted the cartridge several times, turned off the printer, turned off the 'puter and printer, pushed the blinking buttons on the printer and gone thru set-up twice without success. Has the printer changed allegiances? or could something on the printer been sabotaged by the old refill cartridge?
The printer is still showing align please wait
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