Creative Zen Microphoto Frozen 8GB

My Zen has froze.. i need to reformat.. can someone give me basic step by step instructions of how to do this... thank you very much

4 more comments
kvanz Dec 22, 2007

My zen froze on a song a few days ago... everytime i turn it on it's still frozen on the same song..the touch pad wont work..ive tried taking out the battery, formating it and rebooting it...when i reformated it , it still came up to a screen and froze..now i lost all my songs and its still not fixed..and suggestions?
Anonymous Jan 04, 2008

my 8gb zen microphoto just froze the other day, now it only starts up as far as the creative logo then just goes black again.
lilrl06 Sep 23, 2008

mad customer mad customer
amyjas Oct 13, 2008

Same problem - Creative screen just stays on - and I can get to the reformat screen by holding the start button and removing the battery pack - but then it just sits there and says reformatting forever. Any other suggestions?
cory owens Dec 20, 2008

Mp3 Microphoto turns on and only the creative logo appears, nothing else. The sound that gives out is like playing a rubberband and that is all the sound you here.

Please advise if can.
cory owens Dec 20, 2008

My microphoto onyl works when i plug it in to the computer using my usb cord but even then it barely works staying at a blank screen while the blue light fades in and out (which usuaully does this when charging). Then wherethe battery icon is on the top right has a lightning bolt through it but the mp3 battery does not charge what so ever please help.....also i got a new battery to see if that was the problem but thats not the case. with the new battery it still freezes but instead of a blank screen its the creative logo screen where it then makes a noise sounding somewhat like a strum of a rubberband and its the not the first time its mad that noise it constantly did it with my old battery when the problem first started...so anyone if its possible please help

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boydo

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Slide the back off, take out the battery, put it back in while holding the power switch on. THis brings up the Recovery Menu, from where you have various options, formatting being but one.

Posted on Oct 07, 2007

Anonymous

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1 Answer

I dropped my zn and now it is frozen on my pictures whast should i do? i just got it for my birthday i dropped it 2 weeks after my birthday and i havnt got to listen to it for like a month and want to listen to it really bad i dont know how to slide the back off or nothing i tried everything the pad is lock what should i do
thnkz a lot courteney

Posted on Sep 17, 2008

Anonymous

Slide the back off, take out the battery, put it back in while holding the power switch on. THis brings up the Recovery Menu, from where you have various options, formatting being but one.

Posted on Oct 07, 2007

Anonymous

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67 Answers

Is the device found by your computer? if so open your 'my computer' folder (usually an icon on your desktop screen). if the device shows, right click on it. click format, quick format, start. then disconnect and power on your player. it should reboot itself. if it doesn't you may have other issues. check the creative website for product support. most players have a 'reset' function that sometimes works to unlock them. I'm not real familiar with this player and am unable to tell you how to do a reset on it. a simple test before reformatting would be to remove the battery from the player and then re-install it. sometimes this will also cause the player to reboot itself and solve the problem.

Posted on Jul 30, 2007

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