Brother MFC-5840CN All-In-One InkJet Printer Logo

Question about Brother MFC-5840CN All-In-One InkJet Printer

3 Answers

Cleaning troubleshoot needed

Readout says: unable to clean (which means unable to print)see troubleshooting maintenance guide in user's manual

Posted by Signe Lorentzen on

  • Signe Lorentzen Jul 28, 2007

    Thank you so much for posting an answer so quickly; I really appreciate it! SL

  • Anonymous Mar 31, 2014

    I did everything the manual to me to do and still no results. What can I do to fix it?

×

3 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 34 Answers

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model. This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue. 1. Check for foreign objects, such as a clip or ripped paper, inside the machine. Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely. 2. If the error continues to appear, the machine may have a mechanical problem. If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:

Posted on Jul 28, 2007

Anonymous

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that gotĀ 10 achievements.

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

  • Master
  • 832 Answers

Unable to clean means in 99,5% that the waistinktank is full and has to be renewed: http://www.fixya.com/support/t202485-cleaning The 0,5% means that there is trouble with the purgeunit (mechanical prob by broken parts).

Posted on Sep 26, 2007

Anonymous

Reset this printer

Posted on Sep 17, 2007

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Printer is flashing "Clean Unable 46- Refer to Troubleshooting & routine maintenance in user's guide" BROTHER DCP-135C

printer is flashing "CLEAN UNABLE REFER TO 46- TROUBLESHOOTING AND ROUTINE MAINTENANCE IN USER'S GUIDE..BROTHER 2480C
9helpful
1answer
63helpful
4answers

Problem with my printer Brother MFC-240C "Print unable 4F"

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart,
try this step by step.without missing any thing. thanks
0helpful
1answer

Troubleshooting routine maintenance

SAME PROBLEM BUT I DONT TEACH. WE HAVE JUST REPLACED THE YELLOW AND THE BLACK INK RECENTLY IN THE PAST WHEN THE PROBLEM WAS UNRESOLVED WE WOULD JUST UNPLUG IT AND WAIT.
0helpful
1answer

Printing after being on same phone line as printer/fax

This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).
0helpful
2answers

Unable to clean

unable to clean troubleshooting maintenance user guide
108helpful
7answers

Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?
Not finding what you are looking for?

830 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

7025 Answers

Cindy Wells

Level 3 Expert

6650 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...