Question about Dell 1700n Laser Printer

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Dell 1710n Printer - All lights blinking and no response from printer

We have been on vacation for a week. The printer was in the off position and so was the power strip it was plugged in to. When we turned the printer on, all the lights came on and began to blink (Ready, toner low, replace drum, load/remove paper, paper jam, error, and continue); also the printer warmed up like normal. I checked for a paper jam, nothing. I held the continue button down, nothing. The toner was running low before we left so I tried a new cartridge, nothing. I can't find anyting about this type of problem in the troubleshooting guide. I have tried resetting the printer three times by turning it off and then back on. This is a wireless printer, the wireless adapter connected to the printer seems to be acting normal with all lights on steady. What do I need to do?

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  • 3 more comments 
  • Chris Fletcher Jul 28, 2007

    Yes I have tried printing the config sheet by holding the continue button on the printer, the printer does not respond.

  • JJstankus Nov 30, 2007

    Mine is doing the same thing. All the lights are flashing and I have no idea what the solution is. Did you find a solution?

  • trev101 Sep 08, 2008

    Same problem all lights blink unit is very noisy. I have reset several times removed the cartridge, paper tray and reset. Nothing changes

  • Jeff Hilton Jan 20, 2013

    Ours started working again after I took out drum and manually rotated it. (the drum is the long green metal tube that is with your cartridge if you pull them out after opening the front of the printer. Blessings Jeff

  • Jeff Hilton Jan 20, 2013

    push button on left side of Dell 1710 printer to open the front door and gently pull out the cartirdge and drum assembly - mannually turn the drum and reinsert - it should work after that - Jeff

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9 Answers

spystyle
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Unfortunately I have this problem as well. Apparently this happens often, it is a system board failure. As person above mentioned - flash the eeprom on the printer's control panel, but I don't know how to do that and he didn't give instructions! Apparently a firmware can fix the problem, but you can not apply a firmware if all lights are blinking... Oh Dell, I hate you!

Posted on Jul 26, 2008

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Did you try Printing the Printer Settings Configuration Sheet?

Posted on Jul 28, 2007

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Replace switch board

Posted on Aug 21, 2008

Himko Dondy
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Dell 1710n Printer - All lights blinking and no response from printer

Posted on May 10, 2011

I've seen this with a bad usb cable

Posted on Aug 06, 2008

Reflash the eeprom located on the control panel!

Posted on Mar 31, 2008

Thanks for the help on this. I ended up calling Dell...a few times. I got lucky and spoke with a person who could speak english very well. she logged on to my computer and tried to download a firmware fix. When she realized that the printer had to have a constant green light to upload the firmware she decided the only fix was to send me a new printer. The 'new' printer is a refurbished printer but it works!

Posted on Aug 17, 2007

I have seen the problem before and it is fixed by replacing the main board.

Posted on Aug 17, 2007

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How to use a Defiant brand pin timer?
Yes you can use it with a power strip.
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Also make sure the power switch of the power strip is in the on position also.

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Knocking sound when copying

It could be due to the cartridges or the encoder strip (transparent strip seated behind the cartridge carrier) has gotten loose from its position. Please follow the steps below to identify and fix the problem:

  1. Open the printer cover and remove the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then slide the carrier to the center for the loading position.
  2. Check the encoder strip and make sure it is secured in its place.
  3. Close the printer cover.
  4. Re-brick your printer. Pull out the power supply (black box where the power cord is plugged in at the back of the printer) and put it back after 30 seconds.
  5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  6. If no error appears, reinsert the other cartridge. Close the printer cover.
  7. Replace whichever cartridge is causing the error to appear with a new cartridge.
  8. If no error appears, try to print a document again to verify that the problem is fixed.


====================


Problem: Carrier not moving to the loading position


If you're having trouble with the cartridge carrier not moving automatically to its loading position (to install/replace cartridges) even when the printer is on and the cover is open, please follow the steps below:

  1. Unplug the printer from the power source.
  2. With the printer cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the carrier to the center of the printer.
  3. Open the latch and remove the used cartridges.
  4. Load the new cartridges. Close the latch and then the printer cover.
  5. Re-plug the printer to the power source.
  6. After going through the startup process, try to print a document to verify that the cartridges are working and installed properly.

Feb 06, 2012 | Lexmark X6570 InkJet Printer

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Will not turn on.... have been on vacation for 3 weeks with all power off from strip plug. the on button does not initialize monitor. plugs are ok and all others work on strip plug including the computer....
Try This :

Unplug the power cable from the Unit
Keep on tapping the power button for next 1 min
Also press and hold it down

Then plug in back the cable and check this should work

Regards Soumajit

Mar 13, 2010 | Acer AL1912 19" LCD Monitor

1 Answer

Readoout says
1. Turn machine OFF and unplug electrical cord from wall or power strip.
2. Turn ON printer without the power cord plugged in (this will discharge the power capaciter in the printer).
3. Plug electrical power back in and turn on printer...
4. It should have reset.

Another possibility:
The scanner arm has the physical "lock" switch in the locked possition. Turn OFF printer and move the switch to the unlock position. Turn on printer.
This switch is for whenever the printer is moved to a different location and will protect the scanning bar.

Hope this helps!



Sep 09, 2009 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Dell 924 printer
There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Nov 05, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Clear carrier jamed
There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 20, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Hardware Error 0502
There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Sep 20, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

CLEAR THE CARRIER
There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Aug 19, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

MP830 won't turn on
This will give you online help

http://www.usa.canon.com/opd/controller?act=SiteSearchResultsAct&functionid=51&fcategoryid=&modelid=&keycode=&startIndex=1&endIndex=15&pageRows=15&categoryType=CATEGORY1&businessType=BUSINESSUNIT&catLevel=1&cuCatLevel=1&cuGuideLevel=1&wtSend=true&srchKey=MP830&searchOptions=All&Submit.x=29&Submit.y=6

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No stanby LED would indicate a power supply problem. check the main fuse and the 4 large diodes next to the fuse. one is common to short out and blow the fuse. i think D603

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