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Dell 1710n Printer - All lights blinking and no response from printer

We have been on vacation for a week. The printer was in the off position and so was the power strip it was plugged in to. When we turned the printer on, all the lights came on and began to blink (Ready, toner low, replace drum, load/remove paper, paper jam, error, and continue); also the printer warmed up like normal. I checked for a paper jam, nothing. I held the continue button down, nothing. The toner was running low before we left so I tried a new cartridge, nothing. I can't find anyting about this type of problem in the troubleshooting guide. I have tried resetting the printer three times by turning it off and then back on. This is a wireless printer, the wireless adapter connected to the printer seems to be acting normal with all lights on steady. What do I need to do?

Posted by Chris Fletcher on

  • 3 more comments 
  • Chris Fletcher Jul 28, 2007

    Yes I have tried printing the config sheet by holding the continue button on the printer, the printer does not respond.

  • JJstankus Nov 30, 2007

    Mine is doing the same thing. All the lights are flashing and I have no idea what the solution is. Did you find a solution?

  • trev101 Sep 08, 2008

    Same problem all lights blink unit is very noisy. I have reset several times removed the cartridge, paper tray and reset. Nothing changes

  • Jeff Hilton Jan 20, 2013

    Ours started working again after I took out drum and manually rotated it. (the drum is the long green metal tube that is with your cartridge if you pull them out after opening the front of the printer. Blessings Jeff

  • Jeff Hilton Jan 20, 2013

    push button on left side of Dell 1710 printer to open the front door and gently pull out the cartirdge and drum assembly - mannually turn the drum and reinsert - it should work after that - Jeff

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9 Answers

spystyle

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Unfortunately I have this problem as well. Apparently this happens often, it is a system board failure. As person above mentioned - flash the eeprom on the printer's control panel, but I don't know how to do that and he didn't give instructions! Apparently a firmware can fix the problem, but you can not apply a firmware if all lights are blinking... Oh Dell, I hate you!

Posted on Jul 26, 2008

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Did you try Printing the Printer Settings Configuration Sheet?

Posted on Jul 28, 2007

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Replace switch board

Posted on Aug 21, 2008

Himko Dondy

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Posted on Nov 05, 2019

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Dell 1710n Printer - All lights blinking and no response from printer

Posted on May 10, 2011

Anonymous

I've seen this with a bad usb cable

Posted on Aug 06, 2008

Anonymous

Reflash the eeprom located on the control panel!

Posted on Mar 31, 2008

Anonymous

Thanks for the help on this. I ended up calling Dell...a few times. I got lucky and spoke with a person who could speak english very well. she logged on to my computer and tried to download a firmware fix. When she realized that the printer had to have a constant green light to upload the firmware she decided the only fix was to send me a new printer. The 'new' printer is a refurbished printer but it works!

Posted on Aug 17, 2007

Anonymous

I have seen the problem before and it is fixed by replacing the main board.

Posted on Aug 17, 2007

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1 Answer

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Hello you can download the installation software here:

http://www.dell.com/support/drivers/us/en/04/Product/dell-1710n

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http://support.dell.com/support/edocs/systems/1710n/en/om/1710_en.pdf

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Here is a link to your manual for your printer that includes troubleshooting erorr codes:

http://support.dell.com/support/edocs/systems/1710n/en/om/1710_en.pdf

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