I installed the unit myself and on power on got a C7 error msg.
According to the manual, the primary fan is not rotating.
I checked the power supply and grounding as well as visually inspected the unit inside to make sure there are no loose cable connections.
Any help is appreciated.
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Fixed the problem myself.
The cables in the control panel attach to the PCB board with connectors that are little flaky.
The pins in the connector on the multi-wire cable feeding the primary fan were bent outwards and were not making contact with the copper fingers on the PCB board. All it took to fix the problem was a screwdriver and a pin to adjust (bent inwards) the connector pins.
Overall, a great unit after two days of use but I didn’t expect to have to take it apart to make it work. It’s German engineered after all.
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