Hp 5510 4 in 1 combo. worked great for a couple years then suddenly stopped receiving info from computer. All functions work except for it's just not commucating with the computer. I love this printer plus and don't want to scrap it as my husband suggests. Please tell me there is a simple solution!!
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I have the same problem with my HP 5610v all in one. I've had it for a couple years and it's worked great until a few weeks ago. I've uninstalled and reinstalled it using my original software. Then tried to update the driver, but HP update tells me I have the best driver already. Hope someone can help us both! Could there be a virus or a glitch in the HP updates?
Well, thet just proves that the problem is with the printer itself. I would guess that it is an issue with either the memory or the print engine itself in which case it would most likely require a trip in to a qualified HP service center to resolve the issue.
I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.
ok how is the computer hook to printer ,
(usb? or serial cord) ?
what operating system are you using
and what software are you using for print drivers
let me know and i can help you in greater detail but here is a link to hp for your printer
i hope this is somewhat helpful
feel free to reply back if you cant get it working im shure i can help
richard from chicago