I cannot hear from handset

11/01/2011

TJ2007 said:

I had the same problem and checked the panasonic site and the solution worked for me. Here it is:
You received a message on the voice mail system provided by your telephone company. To hear the message, dial the voice mail access number provided by your service provider, and follow the voice instructions for accessing the mailbox. Depending on your service provider you may need to clear your voice mailbox to remove the notification. If you have listened to all your voice mail messages and the handset still indicates New Voice Mail just clear the message on the handset by pressing and holding the [OFF] button for about 5 seconds to clear the displayed message on the handset. I just found this on the internet hope it helps you out.

I am checking possible solutions for you, meanwhile can you please test in speakerphone mode. So we can conclude whether its Function or Hardware related issue.
Thank you in advance

Hello and Welcome to fixYa!

Software End Possibilities:
It happens some times that due to some unknown reasons, the voice is reduced to a low range in order to protect the speaker from getting damage... Try checking the voice/ear piece volume settings and if the problem still persists..Try resetting the handset to FACTORY DEFAULTS ( Do make sure to back up your personal data before doing so).
Hardware End Possibilities:
If the handset is ever repaired or is in use for a long time, there are possibilities that the ear piece might had dust particles trapped on its diaphragm or even physical contacts may be disturbed.. Check for the dust particles and proper physical contacts....

Have a Nice day,


Concerned,

Hi,

Thanks for using FixYa.

Kindly let us know the complete model number.

You received a message on the voicemail system provided by your telephone company. To hear the message, dial the voicemail number provided by your service provider (in many cases, this will be your own phone number), and follow the voice instructions for listening to your messages. You need to store the voicemail access # by pressing [MENU], [#] [3],[3],[1] on the handset. To access the voicemail, press [TALK], then softkey [VM]. Depending on your service provider, you may need to clear your voice mailbox to remove the notification.

Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting

1. Press the <FAX> button to enter Fax mode.
   
2. Press <Menu>.
   
3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
   
4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.
   
   

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:

• Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  
• If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  
• The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:

• Set the answering machine to answer on the first or second ring.
  
• The entire message should be no longer than 15
  

This sounds like the speaker in your handset which transmits sound to your ear is either faulty or turned down. Check the volume on your handset is set to max.

If the speaker in the handset is faulty - to trouble shoot this try using a handsfree kit which plugs in to the bottom of the phone and if the ear piece works correclty on a call through the handsfree eairpiece then your phone may have a fault.

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sir contact this address.. Shop No 10,Wadhawani Plaza,C/O Duotronix Pvt Ltd, Pimpri, Pune, 411018
09823905964... dont forget to rate me

have you replace the spiral cord of the handset? if you do may the handset is defective, try replacing the handset, if you have extra unit try to borrow and connect it to your phone just to see if its good or not.

hi alwayes start chcking a problem from the end and back 1) check the MIC on your handset - connect it to something else and see if it works good... 2) check your output if there is any noise (voltage, other system....) if all is good then the problem is probeply in your COMP: check all audio configurations if that didnt help then its a hardware problem.... good luck