Question about Sony Cyber-Shot DSC-S40 Digital Camera

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White screen, won't take pictures, battery door won't open!!

I've had this camera for a few years and it's always worked fine. Never been a problem as far as opening the battery door. Today I was taking pictures of my son and I set the camera down (didn't drop it!!) to help him with something and when I picked it up to take more pictures....the LCD screen was white. I turned the camera off and on again. The lens doors opened fine, lens came out as usual, but still white screen. Then I tried pressing the button to take a picture (thinking maybe the LCD screen had given out, but I could still take pictures). Nothing happened. So I tried to open the battery door to take the batteries out (I KNEW it couldn't be dead batteries, because when that happens I can't turn it on/off - the lens stays stuck wherever it happens to be). I cannot open the battery door! The camera has not gotten wet, has not been dropped, chewed on, swung around...nothing. I have opened that battery door MANY MANY times, so I know how to do it, but it will not budge. Even my husband, trying to use brute strength, could not get it open. I really can't afford a new camera right now - but my birthday is coming, so maybe if I hint to family I might get one, but the batteries in it are rechargable and I'd like to keep them if I can! Any help? Thanks, Shelly

Posted by Shelly Dowdle on

  • lolema1 Jun 23, 2008

    I press on both sides of the display on the silver part and it comes into focus and white screen disappears.

    Still can't open battery container.



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The LCD screen has just come unattached. Take a pencil with an eraser and press on the lower right corner of the LCD screen. You may have to tap it once or twice, but the screen will come back on. As far as the battery door, it sounds like it is stuck on something. Might want to try tapping the end of it to see if it comes loose.

Posted on Aug 08, 2007



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Sony customer support is the place to go but I suspect a new camera is likely to be a more economic option

Posted on Jul 31, 2007


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SOURCE: Cannot open battery door, white screen, can't take pictures

Looks like a new camera for your birthday then.

Posted on Jul 31, 2007

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