Question about Brother MFC 7420 All-In-One Laser Printer

5 Answers

Drum on Brother MFC-7420

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to "Change Drum Soon"....What do I do?

Posted by JEN CAST on

  • 1 more comment 
  • Anonymous Dec 13, 2020

    The fastest and easiest way to get help is to get in touch with Brother 800*975*0148 and they will guide you through the steps!!!!!

  • Anonymous Feb 09, 2021

    The fastest and easiest way to get help is to get in touch with Brother Support +1-800-532-4187 and they will guide you through the steps!!!!!

  • Anonymous Feb 09, 2021

    The fastest and easiest way to get help is to get in touch with Brother Support +1-800-532-4187 and they will guide you through the steps!!!!!

×

Ad

5 Answers

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points
    MVP:

    An expert that got 5 achievements.
    Vice President:

    An expert whose answer got voted for 100 times.
    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 58 Answers

Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

Posted on Jul 29, 2007

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.
    New Friend:

    An expert that has 1 follower.
    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a Brother MFC 7420 and the copies have spots all over them. Does this mean that I have to replace the drum or replacing the toner cartridge is enough. I am not getting any kind of message on the screen on the printer

Posted on Jan 03, 2010

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.
    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Worked great thanks

Posted on Mar 18, 2009

Anonymous

  • Level 1:

    An expert who has achieved level 1.
    New Friend:

    An expert that has 1 follower.
    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Bonjour moi j'ai un souci avec l'imprimante elle me dit sans cesse capot arr. ouvert alor quil est fermer
comment puige faire ?
merci davance

Posted on May 04, 2010

John

  • Level 1:

    An expert who has achieved level 1.
    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Tried to do this, but my keypad no longer works: i.e., I press 1 and it doesn't reset the drum. Any other ideas on how to do that?

Posted on Feb 24, 2013

1 Related Answer

wheatlandsvc

Edwin Martens

  • 1110 Answers

SOURCE: Brother MFC 7420 change drum soon light, did,

Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya WheatlandServices

Posted on Nov 05, 2010

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Drum end soon brother mfc 7320 printer usb002
My Brother MFC 7420 said drum end soon, so I ordered a new drum. Then I waited for something to go wrong before I replaced it. Basically I was looking for a deterioration in print quality. I waited and waited. I think it was over 3 years. I replaced the toner a few times. While the print quality never really went done, the frequency of other problems finally shot up. When I replaced the drum the problems went away. My advice -- ignore the warning unless you have other problems.

Dec 08, 2013 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Brother MFC-7420; "Take Drum out; Slide blue tab..."
go online type in Brother MFC-7420 reset and follow details

Jan 30, 2013 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Brother MFC 7420 change drum soon light, did, still says change drum soon, how do I rest the drum, I cannot find my manual. Tks
Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya WheatlandServices

Nov 05, 2010 | Brother MFC-7420 Printer

1 Answer

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...
This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
 Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.

May 01, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Our Brother MFC 7420 still says "change drum soon" & we just changed it. How do I get it to recongnize that it doesn't need to be changed again already?
Hi,

1. Please leave the door open where you inserted the drum
2. Press options
3. It will say Replace Drum
4. Select option 1.
5. It will say accepted, then close the door.

Thanks, and please rate this support answer.

Apr 30, 2010 | Brother MFC 8840D All-In-One Laser Printer

2 Answers

Drum en soon MFC 7340
The drum counter counts to 15000 then says replace drum soon. Just open the front door and press options. Select yes.

Feb 03, 2010 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420? BEWARE SPAM NUMBER 1-800-532-4187
Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

MFC-7420 "Change Drum Soon" I have had this message for a while. I purchased a new drum. In the meantime the printer continues to print fine, except we have paper feed problems. Is the drum related to...
the only time i've seen the drum affect paper feeding is if paper jams in the drum unit. i would use your current drum until print quality decreases to an unacceptable level. it will not shut down, and you will not see a "change drum message." if your paper feed problem is centered around the cassette/paper pickup area, you can try cleaning your rollers with water and a soft rag, and also make sure your rear paper stopper in cassette isn't pressing too tightly against the rear of paper stack. best to leave 1/8" gap, otherwise paper will not lift properly to the rollers.

hth,
razors

Apr 14, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

My brother 7420 MFC has been getting rear paper jams and constantly says to "change drum soon" or "dust on Drum". I don't want to waste money on a new drum if the jamming and "dust on drum" messages are...
take the drum out and clean the grid on the drum unit. this is called the corona wire in the grid

Jan 13, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Change drum soon will not clear after new drum inserted
This machine is reset with a plastic sheet that come in the new drum unit. When the drum is inserted for the first time, the sheet slides out and trip the exit sensor in a certain way. Then the counter is cleared. If you still have this clear plastic sheet, then you can reinsert it into the top of the drum unit and try it again.

Jun 30, 2008 | Brother MFC 4800 All-In-One Laser Printer

Not finding what you are looking for?

View Most Popular

MFC 7420 All-In-One Laser Printer

  • Office Equipment & Supplies

Related Question

Drum end soon brother mfc 7320 printer usb002

  • Brother MFC 7420 All-In-One Laser Printer

Open Questions:

0 Answers

why does my borther printer say journal full?

Jun 24, 2014 | Brother MFC 7420 All-In-One Laser Printer

0 Answers

how to turn off sleep mode for brother hl5470dw

Jun 11, 2014 | Brother MFC 7420 All-In-One Laser Printer

0 Answers

Reset Brother MCF7420 drum counter

May 12, 2014 | Brother MFC 7420 All-In-One Laser Printer

0 Answers

reset brother mfc 9420

May 10, 2014 | Brother MFC 7420 All-In-One Laser Printer

See all Brother MFC 7420 All-In-One Laser Printer Questions

Related Topics

Brother MFC 7420 All-In-One Laser Printer Logo

17,704 people viewed this question

Ask a Question

Usually answered in minutes!

Popular Questions

Brother MFC-8460N Laser Printer

Brother MFC-8860DN Printer

Brother MFC-9840CDW Laser...

Brother MFC-8460N All-In-One...

Brother MFC 7840W Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Brother Office Equipment & Supplies Experts

Norman J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

6960 Answers

Cindy Wells

Level 3 Expert

6236 Answers

k24674

Level 3 Expert

8091 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
QuickSetup_English.PDF....

MFC 7420 All-In-One...

PDF Manual
QuickSetup_French.pdf. user-manual-MFC...

MFC 7420 All-In-One...

PDF Manual
UserGuide_English.PDF. user-manual-MFC...

MFC 7420 All-In-One...

Loading...