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Question about Brother MFC 7420 All-In-One Laser Printer

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Drum on Brother MFC-7420

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to "Change Drum Soon"....What do I do?

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Anonymous

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Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

Posted on Jul 29, 2007

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I have a Brother MFC 7420 and the copies have spots all over them. Does this mean that I have to replace the drum or replacing the toner cartridge is enough. I am not getting any kind of message on the screen on the printer

Posted on Jan 03, 2010

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Worked great thanks

Posted on Mar 18, 2009

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Bonjour moi j'ai un souci avec l'imprimante elle me dit sans cesse capot arr. ouvert alor quil est fermer
comment puige faire ?
merci davance

Posted on May 04, 2010

John

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Tried to do this, but my keypad no longer works: i.e., I press 1 and it doesn't reset the drum. Any other ideas on how to do that?

Posted on Feb 24, 2013

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Anonymous

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SOURCE: Brother MFC 7420 change drum soon light, did,

Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya
WheatlandServices

Posted on Nov 05, 2010

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Drum end soon brother mfc 7320 printer usb002

My Brother MFC 7420 said drum end soon, so I ordered a new drum. Then I waited for something to go wrong before I replaced it. Basically I was looking for a deterioration in print quality. I waited and waited. I think it was over 3 years. I replaced the toner a few times. While the print quality never really went done, the frequency of other problems finally shot up. When I replaced the drum the problems went away. My advice -- ignore the warning unless you have other problems.
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Brother MFC-7420; "Take Drum out; Slide blue tab..."

go online type in Brother MFC-7420 reset and follow details
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Brother MFC 7420 change drum soon light, did, still says change drum soon, how do I rest the drum, I cannot find my manual. Tks

Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya
WheatlandServices
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My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.
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Our Brother MFC 7420 still says "change drum soon" & we just changed it. How do I get it to recongnize that it doesn't need to be changed again already?

Hi,

1. Please leave the door open where you inserted the drum
2. Press options
3. It will say Replace Drum
4. Select option 1.
5. It will say accepted, then close the door.

Thanks, and please rate this support answer.
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The drum counter counts to 15000 then says replace drum soon. Just open the front door and press options. Select yes.
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Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420? BEWARE SPAM NUMBER 1-800-532-4187

Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.
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MFC-7420 "Change Drum Soon" I have had this message for a while. I purchased a new drum. In the meantime the printer continues to print fine, except we have paper feed problems. Is the drum related to...

the only time i've seen the drum affect paper feeding is if paper jams in the drum unit. i would use your current drum until print quality decreases to an unacceptable level. it will not shut down, and you will not see a "change drum message." if your paper feed problem is centered around the cassette/paper pickup area, you can try cleaning your rollers with water and a soft rag, and also make sure your rear paper stopper in cassette isn't pressing too tightly against the rear of paper stack. best to leave 1/8" gap, otherwise paper will not lift properly to the rollers.

hth,
razors
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Change drum soon will not clear after new drum inserted

This machine is reset with a plastic sheet that come in the new drum unit. When the drum is inserted for the first time, the sheet slides out and trip the exit sensor in a certain way. Then the counter is cleared. If you still have this clear plastic sheet, then you can reinsert it into the top of the drum unit and try it again.
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