The copies print with 2 white streaks where print should be

Run the printers maintenance software and run the align print head option and the run the clean print head option and check again and see if the streaking is still occurring.

Hello,
First, the streaks appears when copy from glass or adf, when printing or all?

Solution #1:
How many copies did you do from last drum changing? if over 80 000 copies, replace the drum unit.
-in case that streaks appears when copy and print

Solution #2:
If the streaks appears only if you copy from adf or glass, clean the glass and dry it out. Both glasses, narrow on left side beneath the adf/cover and glass for copy of original.

Solution #3:
If the streaks are wide and solid, with possible toner left overs, you need to replace fixing film.

Hope that helps!

The instructions as copied from the Pixma 480 "onscreen manual." (Only the text -- not the images -- could be pasted into the solution. Hope you can follow the text.) Steve G.

Prepare 2 sheets of A4 or Letter-sized plain paper

1. Make sure that the power is turned on, and load 2 sheets of A4 or Letter-sized plain paper in the Rear Tray.

2. Open the Paper Output Tray gently, and open the Output Tray Extension.

3. Print the print head alignment pattern.
- Press the Menu button.
- Select Maintenance, and press the OK button.
- Select Print head alignment, and press the OK button.
Note: To print the current head position adjustment values, select Head alignment print in the Maintenance menu and press the OK button. See Selecting Menus on the Top Menu Screen.)
- Select Yes, and press the OK button to print alignment sheet.
- Check the pattern is printed correctly, select Yes and press OK button.
- Confirm the displayed message and press the OK button.

The Print head alignment screen appears.

4. Adjust the print head position.
- Check the printed patterns, and use the (Left) or (Right) button to select the number of the pattern that has the least noticeable streaks for column A.
Note: If it is difficult to select the best pattern, select the pattern that has the least noticeable white streaks.
(A) Less noticeable vertical white streaks
(B) Noticeable vertical white streaks
(C) Less noticeable horizontal white streaks
(D) Noticeable horizontal white streaks
- Repeat the same procedure to input the pattern number for each column from B to L, then press the OK button.
- Select Yes to continue printing, and press the OK button.
- The second page of print head alignment sheet will be printed.
- Confirm the message for print head alignment, and press the OK button.
- Check the printed patterns and use the (Left) or (Right) button to input the number of the pattern that has the least noticeable horizontal streaks for column M.
- Repeat the same procedure to input the pattern number for each column from N to R, and press the OK button.

f print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
1. Make sure that the power is turned on.

2. Clean the Print Head deeply. (1) Press the (Maintenance) button repeatedly until y appears.
(2) Press the Black or Color button.
The machine starts cleaning the Print Head deeply. Do not perform any other operations until the machine completes the deep cleaning of the Print Head. This takes about 2 minutes.

3. Check the print head condition.

When the deep cleaning is completed, the LED returns to the copy standby mode. To check the print head condition, print the nozzle check pattern.

See " Printing the Nozzle Check Pattern".

If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.

See " Replacing FINE Cartridges".
If the problem is still not resolved after replacing the FINE Cartridge, contact the service center.

Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

NOTE If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.
See " Replacing FINE Cartridges".



You need to prepare: a sheet of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.

4. Print the nozzle check pattern.

(1) Press the (Maintenance) button repeatedly until A appears.
(2) Press the Black or Color button.

The nozzle check pattern will be printed.

5. Examine the nozzle check pattern.
See Examining the Nozzle Check Pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). (1) Check if lines are missing in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".


(A) Good
(B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".

(A) Good
(B) Bad (horizontal white streaks are present)
Post back!

If you are getting vertical white streaks or faded streaks from the top of the page to the bottom. It sounds like the developer blades in the imaging unit needs to be replaced. It cost around $120 to replace, but after a while it will happen again. This is a common problem with this printer. It can be cleaned by taking the unit apart and cleaning the developer blades, if you are handy. I have posted detail instructions in my tips section. or you can click on this link:

http://www.fixya.com/support/r4120906-clean_developer_blades_samsung_clp_300.

Hope this helps.

If it is just when you copy and not when you print then it is a cleaning issue. Toner cartridge would cause the line to appear on copies, printouts and faxes. There is a piece of glass inside the auto document feeder that is probably dirty. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

Try to print something, if there is any streaks?If no the problem is in copy glass (dadf or platen glass).

If there is streaks on print also,it could be the drum unit ( pull the drum unit out and see if on drum surface is any black streaks), fixing film is worn out, and in the worst case you have problem with toner unit ( on toner unit you have current leackage ) and you need (in best case) clean the contacts on toner unit, and in more expencive case tochange the toner unit.

1) try cleaning the heads this is usually a job within the printing programmes,
2) using a cotten wool Q tip "the baby typr" and metholated spirits "do not use white spirits or turps too greasy" clean the inside "tram rails " that the carrage slides on "
dont use to much liquid though"
also bleach is very good at removing opld ink that lays on the rails " it is time consuming but well worth the time

If all the toners are not empty, then you have toner or dust on the print head unit. Remove the drum cartridge and you will see beneath it a narrow glass, just be sure that glass is clean.

you have 2 problem.
1). toner is bad
2). toner is low
change the toner should fix both porblem.
try to clean the roller while you have the toner out. (just in case).