Question about HP PSC 2110 All-In-One InkJet Printer
After printing several envelopes (fed singly), I kept receiving an error message to remove a paper jam. There was no paper jam but every time I turned on the printer, it wouldn't initialize properly. So I opened the door and tried to readjust the two white ribbons. Well, I ended up pulling out both of the ribbons from the cartridge carrier along with the small black plastic frame that holds the ribbons. Now I don't know how to get them back into place. Can anyone help? I can email a picture of the problem if need. Thanks.
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Posted on Jan 02, 2017
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The printer will stop printing is there is an error, check for any paper jam before printing. Take note of the error message and locate the exact jam.
Use the manual feeder when printing on envelopes. You may click on the link http://bit.ly/rnHp5b to see instructions on how to go about the procedure using the manual feeder.
For further assistance, please call Lexmark Technical Support.
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Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?
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