The extension rod slides all the way in when the extension unit is not slotted into the main machine, but when I do set it back into it's housing, it doesn't slide all the way home - the extension rod sticks up about 2" above the flap that closes the down on the top of it. Anyone got a solution?
I found the answer - a pencil had been sucked in, and had lodged at the bottom of the housing, preventing the wand from sliding all the way "home". I phoned the Dyson customer service number and the technician walked me through the process to figure out what was wrong. It meant detaching the hose at the base of the unit - and there was the pencil. I found the answer - a pencil had been sucked in, and had lodged at the bottom of the housing, preventing the wand from sliding all the way "home". I phoned the Dyson customer service number and the technician walked me through the process to figure out what was wrong. It meant detaching the hose at the base of the unit - and there was the pencil.
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It's possible the sound your hearing is the suction release valve opening up to release the suction if there is a clog or restriction somewhere. If that's not it inspect the changeover valve closely as you pull the handle back into vacuuming mode and back upright. If there is a bad spot on the hose it can prevent it can prevent the changeover valve from seating properly.
You need to remove it by pressing the tool attachment button as hard as you can and then slide the cuff off. I needed to use a screw driver to press the button down and then slide the cuff over the button with the screw driver as a wedge. Once the cuff is off, everything else is easy.
It's probably due to a build-up of dirt/hair around the brush head or a blockage in the suction head just behind the brush (where the hole is smaller and bends slightly before entering the extension tube. Remove the brush from the head of the machine and also the extension tube between the head and the top of the machine and then gently clear the rectangular hole in the brush compartment with something flexible (maybe a piece of wire or a pipe-cleaner) depending on how bad the blockage is. Then remove any hair/strands which may be wrapped around the brush, and any dust in the brush compartment. It may also be a opportune time to wash out the filter which is located just in front of the handle on the upper part of the machine. Leave the filter to dry completely before refitting (in an airing cupboard or near a radiator - may take some hours)
Well, Anthony, considering as how I have no idea of what brand, make, model or color your vac is, I can't make much of a guess as to why it doesn't work. We'd need more info if you want to log back on at a later date, such as brand, model, maybe even a picture of the unit so we could see just where your problem might be.
Did you try to release the extension by clicking on the red button on the back of the wand? This may allow you to see what is obstructing the pathway for the wand..
Easy to fix. The burning rubber smell is hair in the roller against the belt! Congrats, you have a healthy vacuum, you are lucky! Unplug the vacuum, remove the screws that cover the belt and roller brush. If you are nervous, take pictures with a cell phone or digital camera as you go for re-assembly. ok, pull the long roller out of it's slot and out of the vacuum. cut all hair off the roller and carefully move the belt from side to side to do the same. If the belt slips off, it slips back on easily. If the area is too tight for fingers guide it back on with any long thin wooden object. You can squeeze the belt to narrow it and slide it back over the thin metal rod that spins it from the motor. Slide the roller through the belt and back into it's slots. If it won't slide back on, turn it a quarter turn. Repeat till it does slide back into place. Put the face plate back on-tighten screws, flip it over, plug itr in and it should work!
Sorry to hear you're having a problem with your DC24. For the correct way to replace the wand and hose after use, you might find it helpful to refer to the user guide supplied with your machine. In case you don't have this to hand, here is an online copy:
You should find the wand slides back down inside the hose without resistance, and locks into place with an audible 'click'. If it's not doing this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide further assistance.
Locate and purchase the correct belt for your Eureka vacuum cleaner from the local grocery or department store. Vacuum belts come in different sizes according to your model of vacuum. Check your owner's manual or the vacuum itself for your model number.
Turn your vacuum cleaner over so that the bottom of the unit is facing you. Remove the cover plate from the bottom by undoing the screws that are holding it in place with a screwdriver.
Locate the belt pulley rod near the back of the vacuum base coming out of the motor. With the vacuum cleaner base turned upside down and facing you, the motor and pulley rod should be up near the top of the base.
Slide the vacuum brush roller out of the slots at the bottom of the vacuum base and remove the old belt from the brush roller and pulley rod. With the brush roller off of the unit, clean the brush by removing any strings or cords wrapped around the tube.
Install the new belt by looping it over the belt pulley rod next to the motor and then looping around the end of the brush roller in the belt slot. Hold the brush roller and pull back on it to tighten the belt while you slide the roller back into the slots on the vacuum base.
Replace the base cover plate by snapping it back into place and securing it with screws. Turn vacuum back upright and turn it on to test the belt and verify the unit is working
You have a loose connection at one of several possible locations.Inspect the contacts at the top and bottom of the wand .IF they are black or coppery or look melted, both pairs of contacts, male and female will need to be replaced. Try to wiggle and twist the wand at top, then at bottom. If this does not reveal the short, work your way back down the hose towards the a vac itself, starting behind the hose handle.
I found the answer - a pencil had been sucked in, and had lodged at the bottom of the housing, preventing the wand from sliding all the way "home". I phoned the Dyson customer service number and the technician walked me through the process to figure out what was wrong. It meant detaching the hose at the base of the unit - and there was the pencil.
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