I had recently dropped the camera and in the process jammed the motor which controls the extension of the lens.
I opened it up and was able to fix the motor, but now that I have put it all back together, the LCD will not power up anymore. I was going to check the ribbon connecting the LCD to the circuit and when I moved the LCD, it would occasionally go completely white, but no picture would pop up.
I had disconnected the LCD completely before fixing the motor as a precaution, as it was unscrewed and I did not want the screen to be hanging on by just the ribbon. After fixing the motor, I reconnected ALL THE WAY and made sure of it.
Also, the LCD was working perfectly well after the motor had jammed, so it was not the drop that damaged it.
This is an, otherwise, perfect camera as it still takes pictures/videos and can still upload to the computer. You just can't see the pictures/video until you upload them to a computer.
Is it possible that there is another ribbon- such as the two on the left hand side of the circuit- that carries a signal to the LCD?
If not, then is there any way of replacing the ribbon?
And this would be my last choice, but if someone were willing to sell a S800 LCD screen to me from a broken camera, I would be willing to try to make some sort of deal.
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1,114 Answers
Re: LCD connection ribbon possibly broken
There are several different types of flex cable clamp arrangement. In some the clamp goes over the cable and others underneath, it is easy to forget which way the cable went! So check how the cable is seated and look carefully at the connector. Often if the cable goes over the clamp it will be grooved. Also when you removed the cable did you slide the clamp out or just pull the cable? It may be that the clamp is actually preventing the cable from being replaced. I use a pair of fine nosed tweezers to push on both ends of the clamp to release it. CAUTION! the clamps are very fragile and once broke virtually impossible to repair.
Online auctions are the best place for getting another camera to swap parts with.
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This happens due to over extension of lens by motor or encoder failure. Please try few things.
1. Remove battery wait for 20mts, replace with fully charged battery, lens may return to original position.
2. Struck up click button also give similar problem.
The ribbon cable that connects the lcd screen to the circuit board is not inserted deeply enough. Try again, but push it in until it physically cannot go in any further.
E18 is lens error. When the lens will not retract and camera is not functional (no picture on
display, and does not shoot) , and you already tried replacing
batteries with a new fresh set (ensure please) , and then restarting
camera with no memory card inside, then camera is faulty.
Try an
easy fix by pushing gently the lens (do not force them, just help them)
while you turn off camera at same time. Try also switching the mode
selector.
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
Main board faulty.
Ribbon cable to main board broken or connector defective.
If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair from
manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
When the lens will not retract and camera is not functional (no picture ondisplay, and does not shoot) , and you already tried replacingbatteries with a new fresh set (ensure please) , and then restartingcamera with no memory card inside, then camera is faulty.
Try aneasy fix by pushing gently the lens (do not force them, just help them)while you turn off camera at same time. Try also switching the modeselector.
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
Main board faulty.
Ribbon cable to main board broken or connector defective.
If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair frommanufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
I suspect the lens motor is broken, that's why it won't retract. Or if the camera was dropped when the lens was "out" it could just be jammed. The typical repair cost for a broken motor is between $50-100 depending on the camera and that's after they've charged you just to look at the thing. It might be more cost effective to purchase a new unit, unless this is an expensive camera of course.
Ciza
Dropped, that's rough. As far as the lens goes, it could be damaged or jammed. The LCD however sounds broken, once the seal is lost the display needs replaced.
In any event, these are not battery related issues.
The lens needs to be removed. The camera case can be taken apart by using a small philips screw driver and a small flat head.
Take the batteries out. Have a nice flat space to lay the screws out. Pry out the little chrome piece with the UL sticker on it. (Carefully use the flat head). Start somewhere you will remember and begin to remove the screws going clockwise around the camera. There is a screw under the rubber flap of the "3X" chrome cover. The top of that must be pryed out and lifted up to remove.
Take the back cover off.
Lift out the top of the LCD screen and remove the 4 screws that hold it in. Start a new row of removed screws.
The LCD ribbon can be removed by popping the white plastic clasp up.
Next remove the menu pad ribbon from the board by lightly tugging on it.
You should be able to remove the front cover by lifting it up to unhook it from the top power button strip.
There are 2 screws that hold the top power strip in place. There is also a plastic hook on the front side.
There are 6 screws holdong the board to the frame. A different size screw is located underneath the power strip ribbon.
Loosen the 2 screws holding the flash. THe white ribbon will be the flash ribbon and the gold one next to it will be the lens ribbon.
NOTICE the lens ribbon must pass under the flash. The side with the lens will have a small board that pushes into the main board. To seperate it, gently pry it apart with a small flathead. There is a hidden screw for the board at the top where the end of the battery compartment. It needs to be removed before the board will come out. Once the board is out, there are three screws holding the lens in the case (they are black screws, not the chrome ones) Once they are removed, the lense will fall out.
There are 3 black screws holding the largest motor on the lens. They are above the text "Sony Lens" remove those and the gears of the lense will be able to move freely. Twist the base to get the lense unstuck.
The lens is bad, needs to be replaced. Maybe purchase camera on ebay with broken LCD but good lens. Replacement can be time extensive. Will need #00 or #000 phillips screwdriver and solder iron. Remove 6 exterior screws+2 inside battery door. Take off front panel, remove top screw holding back panel; remove back panel. Remove 2 screws(left side top & bottom)from LCD, unplug LCD by flipping hinge up on plastic connector, pull ribbon. Remove 6 screws along outer edge of electronic board + 2 screws behind lens. Unsolder 2 battery connectors near top right side(do not melt or burn ribbon in between them). Disconnect ribbons at top right and on left edge of board. Flip board over to the left side carefully as it's still connected by 4 thin wires. Remove 3 outer screws holding lens, remove lens. Replace with good lens. Assemble camera in reverse order.
Good luck and be CAREFUL!
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