Hi all,
I got a problem on my HP 1020 printer in my office. Yesterday when I printed an Excel document, some extra and irrelevant lines are printed at the right side of the output paper. I did install a latest printer driver, but it still doesn't work properly. When I created another new excel file, it could print out normally without any extra things. Could anyone give me some suggestions?
Regards,
Douglas
I agree with pastorm. In Excel go to View and select Page Break Preview. Once you are in this view, move the blue line on the right to the left to keep the unwanted area from printing.
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in excel sheet please change the page size to A3 and try to print ..... if you are using office 2007 go to page layout then go to size icon there change the page size to A3 and check .......... if you are facing the same problem please post your comment ............. while you giving print please select the document which one you want to print ..........
There's apparently a problem bwtween your Office suite and the spooler. Usually uninstalling/reinstalling the Office suite will fix the problem. (please do a backup of all your Office documents before proceeding!)
When reinstalling, please make sure that any antivirus program is shut down or deactivated during install, in some cases for example Norton Antivirus will block files that need to be updated, causing problems. You SHOULD use some form of virus protection when using your computer, don't get me wrong! :)
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not.
Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista.
Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions.
Kent
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