Question about Canon PIXMA MP170 All-In-One InkJet Printer

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Ink problems col vol unknown and wont print

Hello.. my name is Scott and i have a problem with my printer .. it is a Canon MP170 and i have had it for about 12 months. the first time i replaced the INK with a non gen colour ink it came up with a error saying nged it and now it has a UNKNOWN Error on the Printer screen saying: U051 and BLK INK VOL UNKNOWN & COL INK VOL UNKNOWN.. I have a brand new gen canon black ink. if someone can give me steps to fix this problem that will be GREAT.. i was told there was a INK Reset button or something like that once you got new ink you are meant to press RESET or something i have no idea what that is meaning. please email me on [email protected] with helps for this ASAP! thank you very much Scott

Posted by Scott Weston on

  • Scott Weston Jan 16, 2008

    Hello Marcus

    I couldn't find a way to turn off the colour monitor either.
    I replaced my colour ink with gen and turned the printer on and off a couple of times and then it fixed itself.
    I don't know how I / it fixed itself but it works fine now.
    Sorry this isn't muck help

    Scott

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Anonymous

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Something that worked for me, I opened the Conon MX310. took out both cartridges, and for 10 seconds I held the Reset. put the cartridges back in, closed the lid, and again, for another 10 seconds held the reset. SLOW seconds. this reset, ink levels recognised,, and it's working as it should be.

Regards

Shane (AKA Reef_Lex)

Posted on May 26, 2009

  • Bem Maria Mar 01, 2012

    This suggestion doesn't work people, don't waste your time.

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Anonymous

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How do you turn off the ink status monitor????????? I've been through the entire array of "Menu" options and there is nothing apparent. I have the same "col vol unknown" error, but I'm using a real Canon printer cartridge. Needless to say, I'm frustrated beyond compare.

Posted on Jan 16, 2008

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Marcelo Pastorino

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Turn off the ink status monitor. You'll know it's time to refill again when your printing starts to fade, streak, or discolour. It seems like there in no way to reset the ink levels.

Posted on Jul 27, 2007

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