Hi - I have downloaded an audiobook from my libraries website to my sansa 250e player. It seems to be on the unit, but when I try to play it I get a message in a little window in the screen that says something like "synchronize to continue music subscription". This audiobook is in wma format and I believe the licence was accepted on the computer when I completed the download.
How do I play the audiobook???!!
Thanx if you can help.
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Re: sansa 250e player - synchronize message
You have no capacity in your firmware for this audiobook to be "OKed" on your device. You therefore cannot play it!
Sorry for the bad news! but your device does have limited playback capabilities! please mark this as solved, i would appreciate it!
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Not true!!! The Sansa Clip is actually the best mp3 player I have found for listing to audiobooks. Here is what you need to do. Download the latest firmware update on the Sandisk website. You must do this or it just won't work unless you are downloading books from Audible.
I use the Overdrive Media Console and download mp3 and WMA books from my state library. When you hit transfer, be sure it hit advanced options. Browse until you select the audiobook folder on your player. Then transfer to that.
The player will bookmark your last place on anything that is in your audiobook folder. You can easily switch back and forth between your music and book without losing your place! Love it!
I report a solution from Portable player FAQ, let me know if it works: 1. Delete the title in the Overdrive Media Console program. 2. Then log into the Audiobook site at http://e.hbpl.org and click on My Account, My eItems Checked Out, and click the Download button the website to re-download the book. 3. Transfer the newly downloaded parts to your player.
I was having the same problem when I used Overdrive Media Console to transfer my audiobook files to my Sansa. I updated the license and retransferred and even tried changing the USB settings on the mp2 player. What finally worked? Using Windows Media Player to sync the files instead. When I hooked up my Sansa I chose "use WMP to sync files" and then I dragged/dropped the audiobook files to the mediaplayer window. The audiobook now plays without any problems since WMP made sure the files have the latest subscription update code.
I was afraid of that. The file that you are trying to load has a DRM license on it that has a fixed-term license. It will play on your player for about a wekk or so, and then it is unusable except on the computer itself.
Most mp3 players that claim to support audiobooks don't really support most audiobooks - or don't play them correctly. Audiobooks that are in mp3 format (as in, NOT Overdrive) will give you the fewest problems.
I had this issue with my e260 and Overdrive Media audiobooks. Here is how I solved the problem:
NOTE: Make sure that your license is valid -or the following will make no difference.
1. Windows Media Player needs to be at least 10 -and it needs a security update to be able to deal with DRM files.
2. The audiobook needs to be opened (played) (even just for 1 sec.) on the computer first to "activate" the license.
3. When transferring from Overdrive Media the Sansa HAS to be set to MTP (Media Transfer Protocol) in the USB settings for the license to transfer to the device allowing it to play.
I hope this helps someone. It took me an entire day of research and trial & error to figure it out.
Go ahead and hook your mp3 player up to the PC and hit the sync tab in Windows Media Player. Disconnect it safely and try playing one more time. If that fails, remove the audiobooks completely from the Sansa and reload them.
You might also want to double-check Sansa's website - it seems that one of their firmware upgrades related to Audiobook play.
To get rid of that message, you need to connect your Sansa to your computer and open the Rhapsody software to "deauthorize" your Sansa (assuming that you're not going to be using the Rhapsody service).
The following URL gives you two options on how to deauthorize your device (look at the bottom section of the page):