Question about SanDisk Sansa e250 MP3 Player

Sansa 250e player - synchronize message

Hi - I have downloaded an audiobook from my libraries website to my sansa 250e player. It seems to be on the unit, but when I try to play it I get a message in a little window in the screen that says something like "synchronize to continue music subscription". This audiobook is in wma format and I believe the licence was accepted on the computer when I completed the download. How do I play the audiobook???!! Thanx if you can help. Terrillator

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64 Answers

You have no capacity in your firmware for this audiobook to be "OKed" on your device. You therefore cannot play it! Sorry for the bad news! but your device does have limited playback capabilities! please mark this as solved, i would appreciate it!

Posted on Jul 27, 2007

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Not true!!! The Sansa Clip is actually the best mp3 player I have found for listing to audiobooks. Here is what you need to do. Download the latest firmware update on the Sandisk website. You must do this or it just won't work unless you are downloading books from Audible.

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I received the following message after downloading an audio book using Overdrive Media Console. Error message: "Please obtain license by transferring this title to device using audiobook...

Hi.
I report a solution from Portable player FAQ, let me know if it works:
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I have downloaded audiobooks from library, message to synchronize

Maybe you do need to synchronize. Some websites, require you to synchronize the files before you can play them. It is just their way of locking you down to their rules :D.

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Downloaded books from the library won't play

I was having the same problem when I used Overdrive Media Console to transfer my audiobook files to my Sansa. I updated the license and retransferred and even tried changing the USB settings on the mp2 player. What finally worked? Using Windows Media Player to sync the files instead. When I hooked up my Sansa I chose "use WMP to sync files" and then I dragged/dropped the audiobook files to the mediaplayer window. The audiobook now plays without any problems since WMP made sure the files have the latest subscription update code.

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I have downloaded audiobooks from library but when I try to play them it says, synchronize to continue

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Can't transfer data files

I was afraid of that. The file that you are trying to load has a DRM license on it that has a fixed-term license. It will play on your player for about a wekk or so, and then it is unusable except on the computer itself.

Most mp3 players that claim to support audiobooks don't really support most audiobooks - or don't play them correctly. Audiobooks that are in mp3 format (as in, NOT Overdrive) will give you the fewest problems.

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Synchronize to continue your music subscription?

Go ahead and hook your mp3 player up to the PC and hit the sync tab in Windows Media Player. Disconnect it safely and try playing one more time. If that fails, remove the audiobooks completely from the Sansa and reload them.

You might also want to double-check Sansa's website - it seems that one of their firmware upgrades related to Audiobook play.

-Tha Mp3 Doctor

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