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Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

3 Answers

Ice maker not working

The chilled water runs fine from the dispenser, but no ice. this is a kitchen aid and inside the freezer door to the right where the on/off switch is there is a red lite flashing. Any adice as to the problem? Could I have the freezer too full? Thanks in advance, Sharon

Posted by sharon thomas on

  • 8 more comments 
  • Anonymous Jan 12, 2008

    bad tasting ice and water

  • Anonymous Jan 20, 2008

    Exact problem as hers. Hate to spend $120 for ice. Might have to suck it up and buy some icetrays. :)

  • pscola Dec 28, 2008

    This sounds exactly like my situation - please forward any solutions, in the meanwhile we will start calling local repair service providers.

  • mkst Dec 28, 2008

    We have the same problem. Ice maker stopped working and the red light flashes. Refrigerator only 2 years old. Very upsetting. We've been buying ice and pouring it in when friends come over....service repairman wants $225.00 to repair. Where can we get step by step instructions to repair this ourselves? Bham, AL.

  • Anonymous Dec 29, 2008

    I have the same problem with the ice maker. Sometimes it leaks a stream of water. Sometimes it feels that it has stop cooling. Now the ice maker isn't working. As some of you report the light is flashing. How come consumer protection watchdogs have not forced this company to recall their equipment. Especially since it is junk. We paid a lot of money for this refrigerator thinking we were buying top notch equipment. I have a Kitchenaid Superb ksr625ferwh04. Only in my home for 3 years. The joke was on me!!!!!!!!!!!!!!!! Charley/Ohio

  • Anonymous Jan 05, 2009

    I have the same problem with my side by side. The water works fine but the ice maker is not working. Please send me any solutions that you might have.

  • Anonymous Mar 04, 2009

    Hello
    i have a 16 month old kitchenaid, no ice, water flows, red light flashes, any soluation

  • Anonymous May 14, 2009

    My Kitchenaid Model KSRI22FNBLOO has water but no ice. The sensor light blinks twice, then after 1 second it blinks twice again, etc. Any ideas on what this could be and how can I fix it myself?

  • da4ofusr1 May 14, 2009

    I have the same problem as the customer above. I can get water from the water dispenser, but ice maker isn't working.

  • smartenup247 May 25, 2009

    ice maker not working but the water is still sreaming

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3 Answers

Anonymous

The original circuit board behind the sensor on the right side of the freezer goes bad. This ice maker setup is used in a number of Whirlpool/Kitchenaid refrigerators and the same issue occurs with a lot of them. I used a repair man based on recommendation from a friend who has the same icemaker in his Whirlpool. It was a quick repair as the serviceman keeps a number of the boards on his truck because it is a common problem. About $120 total.

Posted on Aug 19, 2007

Anonymous

Sharon, I've owned a comparable Kitchenaid refrigerator and have had at least six service calls over the past two years due to the ice maker not functioning properly. Gears have been replaced, sensors replaced, the whole ice maker has been replaced, and the problems keep on coming. Just last week the element that pushes the ice through the grater quit working. The only salvation for me has been that I purchased and renewed the extended warranty with Sear on what I had anticipated would have been a quality product. Kitchenaid has been absolutely worthless in responding to my concerns. Typical service charges for these repairs would run $140-$200 without the service contract. Oh yeah, the ice maker also chronically fails to expel the ice into the hopper because it gets jammed in the tray. Good luck!

Posted on Jul 27, 2007

Anonymous

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  • 1 Answer

My chilled water works great but the ice maker is not working at all.

Posted on Jan 05, 2009

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