Projector only displays Black and White / No color images.

I have had the PB8240 for about 2 years. Recently it has started to display only in black and white. I have checked all the connections and everything looks good. My lamp has about 1300 hours and I am running in economy mode. I have checked the manual and cannot find any reference to this problem.

1 Answer

Anonymous

The problem is the color wheel. It may have broken or motor stopped on clear. Either way the image will remain unchanged just without color. It will need to be sent in for service. Not an unusual problem for BENQ. I have had 3 that have come apart after making a loud whirring sound. Good luck getting someone with BENQ to help they are horrible when it comes to service. Buyers beware!!!

Posted on Jul 28, 2007

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