I keep getting an error message on the printers display. "Error:0xc1ab0003 730:lib_micci2_tango.c"
What does it mean, and how can I fix whatever is wrong with it? The printer is less than 2 yrs old, and hasn't been used that much. I can't afford to replace it, and would rather fix this one.
Thanks for the guidance!
Please review the excerpt from HP technical support website
Use the instructions below to resolve the issue by restarting the product.
Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
Open the cover of the product and remove the print cartridges.
Close the cover and wait for the Insert Ink Cartridges message to display.
Disconnect the power cord from the back of the product and wait for one minute.
Reconnect the power cord. If the product does not automatically turn on, press the Power button.
Open the cover and reinsert the print cartridges.
Close the cover. If prompted, print a calibration page.
Reconnect the USB cable, and try to print a print job from the computer.
If these steps did not resolve the issue, contact HP technical support for assistance.
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open the rear access door and clean the rollers with a cloth, dam it with little water and unplug the machine and press and hold the ON button for 1 min and release the button and plug in the power cord, it should resolve the issue.
reset to factory defaults, also check the whole printer for paper jams. A paper jam can often casue smaller pieces to get stuck in gears or rollers. The message about opening and closing the lid is how the printer knows you went in to check it and closeing it triggers it to try again. If thers still a jam it will keep giving the message. The fist jam was caused by something, check and make sure there isnt any pieces of plastic broken off inside. If it has a rear access panel, check there also.
I think this sounds like the drive is having a issue loading and moving the tape in slot 1.
AIT units are known for having this kind of problem.
Try a cleaning tape and then a new tape fresh out the wrapper for a test backup.
if it fails with a known good tape then its time to send it out for repair
Its a Fimware Error.
Try a Hardware Reset.
-Switch the Printer on
-unplug the powerkable
-press "#" and "6" and plug in the Powerkable.
when the Display shows Initialising or Semi-Full-Reset. release the "#" and the"6".